How to resolve the Rebated bill assignee must match the assignee from the original bill error message in the French legal environment

In French Legal Environments, NF525 restrictions specify that you close a rebate against the same bill owner as the original item. To ensure you comply with these restrictions, Mews prevents you from moving a rebate to a different bill owner.

Mews displays an error message to prevent the action in the following scenarios:

1. You attempt to move a rebated product to a new owner by changing the bill owner.
2. You select a rebate item and attempt to move it to a different profile.

If a rebated item has already been moved to a different owner Mews prevents you closing the bill. To resolve this error move each rebated item back to a bill owned by the same profile that originally owned the item.

In this article you can learn about the following steps to resolve the Rebated bill assignee must match the assignee from the original bill error message in the French legal environment:

• Step 1: Identify the original owner of each rebated item
• Step 2: Move rebated items to a bill owned by the correct profile

Step 1: Identify the original owner of each rebated item

Each order item keeps the owner of the bill where you originally close it. To resolve the error, you must first identify the original owner of each rebated item. Note: In the French legal environment, each rebated item must be closed under the exact same profile that originally owned it. If items originate from different profiles, you must move them back to bills owned by their respective original profiles before you can close the bill.

To identify the original owner of a rebated item:

1. From the close bill screen where the error occurs, click a rebated item on the customer bill. This opens the Action log.
2. The log displays events from newest to oldest. Locate the bottom entry. This shows the first owner of the item.
3. Identify the profile shown in the entry, for example, “Owner changed from Cooked foods inc to Catering max”.
4. Repeat steps 1-3 for each rebated item on the bill.

Step 2: Move rebated items to a bill owned by the correct profile

After you confirm the original owner of each rebated item, ensure that each rebated item sits on a bill owned by that same profile.

1. From the Action log click  to return to the open bill that shows the error.
2. Click the checkbox next to each rebated item assigned to the incorrect profile to select it.
3. Click Move.
4. Complete the following actions:
   • Click Another company if you move the items to a company profile, or
   • Click Customer if you move the items to a customer profile.
5. Enter the name of the profile into the search box.
6. Click Create a new bill.
7. Under Name, enter a name for the new bill.
8. Click Create and move.
9. Click View bill.
10. Click Close.

This resolves the Rebated bill assignee must match the assignee from the original bill error message in the French legal environment.