The Spanish police accommodation report (Hospedajes) integration in Mews Operations helps you meet legal requirements in Spain by generating a daily report with accommodation and guest stay details. Use this integration to automatically compile accommodation data, ensuring that you capture all required information. Generate the report each night to include all reservations created on a given day and manually upload the file to the Spanish Hospedajes platform. 

 

Note: For properties in the Basque Country, use the updated Basque Country police accommodation integration (Registro hotelero) to generate the report. 

 

This is not a direct integration, so you need to manually upload the file to the Spanish Hospedajes platform. 

 

Note: When there are no reservations created on the day of the report, properties should not upload the report to the Hospedajes platform. Uploading a file with empty values triggers a formatting error. 

 

In this article, you can learn about: 

• How to set up the integration 
  • Filling in the mandatory information 
  • Generated report example 
  • Uploading the report 

 

How to set up the integration 

To set up the Spanish police accommodation (Hospedajes) integration: 

1. In Mews Operations, go to the main menu   > Marketplace. 
2. Search for Spanish police accommodation integration (Hospedajes). 

3. Click Explore.
4. Click Connect integration.
5. Click Edit on the integration to add your property information. Note: You need to enable the integration to use it. To do so, check the checkbox at the top of the screen next to Enabled. 
6. Enter your property details, including:
   1. Service*: Select the correct service for your property, for example, Stay.
   2. Property code*: Unique identifier assigned by the Spanish government.

Note: Fields marked with * are mandatory.

7. Under Recipient emails, add your email address to receive the report each night. 
8. Set the Daily report execution time to run at, or before, 11 PM.
9. Click Save to complete the setup.
10. Click OK on the success message.  

 

You have now set up the integration. If you have filled out all customer profiles correctly, the system automatically generates the reports for you.  

 

Note: If there is an error in a customer profile, you can correct this by updating the customer profile, then re-exporting the file via the Customer profiles screen, by clicking on Exports, then selecting this integration. 

 

Filling in the mandatory information 

Complete the following fields for each guest profile to ensure the Spanish police accommodation (Hospedajes) report is accurate: 

• Customer Information: 
  • First name 
  • Last name 
  • Second last name (for Spanish nationals) 
  • Traveler type (auto-generated by the system) 
  • Email address or telephone number 

 

After completing the mandatory fields, the integration generates an XML file. Stay information is automatically generated by the integration, including the following:  

• Reservation identifier 
• Creation date reservation 
• Arrival date reservation 
• Departure date reservation 
• Number of persons 
• Payment type 

 

Generated report example 

If any mandatory fields are missing, the integration creates a zip file containing an errors.txt document listing which profiles have incomplete data.  

• Successful report generation example: 123545-1-29-2024 9-08-54 AM.xml 

• Error file example: If any fields are missing, the integration creates a zip file with an errors.txt document listing which profiles have incomplete data. 

 

Resolving potential errors

To resolve potential errors, do the following:

1. Go to the customer profiles report.
2. Click on the respective customer surname to open their profile tab. 
3. Add the missing information.
4. Manually generate the report. Note: Set the Mode to Created and canceled.
5. Export the report. Note: When exporting, choose Spanish police accommodation integration (Hospedajes).

 

Uploading the report 

To upload the report: 

1. Download the generated XML file from Mews. 
2. Log in to the Hospedajes platform. 
3. In the communication type section, choose Reserva de hospedaje.
4. Manually upload the XML file. 

 

Note: This is not a direct integration, so you need to manually upload the file to the Spanish police Hospedajes platform. 

 

You can learn more about generating police reports for Spain here.