To ensure your revenue, reporting, product, and service details stay aligned between Mews POS and Mews Operations, you enter these details via the PMS configuration screen in your Mews POS account. You do this setup in Mews POS, typically during onboarding or when your accounting or outlet structure changes. Your operations managers, finance teams, or onboarding managers complete this action to make integrating Mews Operations and Mews POS easier and reduce your need for support.

 

 

In this help article you can learn about: 

• How to configure your PMS settings in Mews POS 
  • Step 1: Set up timeslots 
  • Step 2: Map revenue centers to outlets and services 
  • Step 3: Map product categories to accounting categories 
  • Step 4: Link tax rates to product categories 
  • Step 5: Connect POS terminals to payment types 
  • Step 6: Sync your devices

 

How to configure your PMS settings in Mews POS 

The PMS configuration screen in your Mews POS account includes five sections. Each section lets you manage a different layer of integration with your PMS: 

• Timeslots 
• Revenue centers 
• Product categories 
• Taxes 
• Payments 

To configure each section, in your Mews POS account, go to the main menu > Settings > PMS configuration. 

 

If you are updating an existing configuration, for example, changing the PMS accounting category linked to a POS product category, make these changes only before starting your service or after it has ended for the day. Changes you make during service can split your revenue across multiple accounting categories within the same day, which impacts your PMS accounting reports.

 

Example: If a product category was originally mapped to Beverage and you change it to Alcohol during service, part of the revenue is reported under Beverage and the rest under Alcohol for that same day.

Note:  

• If you are mapping a new POS product category that has not yet been used for sales, you can safely configure it at any time, as it will not impact existing reports.

• You can preview all mappings you have already configured by selecting Preview config before saving. 
• Changes do not save automatically; if you leave the PMS configuration screen without saving, the configuration you select is not saved.
• When you update your POS-PMS mapping in Mews, for example, linking a revenue center to a different outlet or assigning a new PMS accounting category, it does not change any of your past reports. Those changes only affect how the system maps your data and reports it from that moment onward, not historically. 

 

You can also customize your Mapping configuration. To do so, click on the right-hand of the screen to configure how your Invoice note and Product grouping appear in Mews Operations: 

 

Step 1: Set up timeslots 

Use timeslots to group revenue by time of day, for example, Breakfast or Dinner. You must account for each timeslot in the day.  

 

Note: You must configure timeslots without gaps or overlaps. Timeslots that do not cover the full day can cause reporting errors. 

 

1. In the Timeslots tab, select Add timeslot. 
2. Type to enter a Name. 
3. Click the three dots icon , to edit the timeslot and set the Start time and End time. 
4. Repeat steps 1-3 for each timeslot until you cover the full 24-hour day. 
5. Click Save changes. 

This configures your timeslots in your Mews POS account. 

 

Step 2: Map revenue centers to outlets and services 

Map each revenue center in your POS to a PMS outlet and service. Note: You must map all revenue centers to complete your configuration. 

  

1. Go to the Revenue centers tab. 
2. For each revenue center, click the dropdown to select a PMS outlet. 
3. Select the corresponding PMS service. Note: Under PMS Services, you can find only Additional PMS Services; not all services from your PMS appear in the list. This is because you cannot connect POS Revenue Centers to Bookable PMS Services. 
4. Click Save changes. 

This configures your outlet and service mappings. 

 

Step 3: Map product categories to accounting categories 

You need to link each product category to a PMS accounting category. When you create a product category, the system automatically creates an itemizer to use in reports. 

 

Note: If you do not assign an accounting category, related sales do not appear in your Mews Operations revenue reporting. 

1. In the Product categories tab, review the list of POS product categories. 
2. For each product category, click the dropdown to select a PMS accounting category. 
3. Use the filters to view product categories by preferences or by service period. 
4. Click Save changes. 

This configures your product categories. 

 

Step 4: Link tax rates to product categories 

You can assign your Mews Operations tax rates to each POS product category. 

1. In the Taxes tab, locate the product categories listed. 
2. For each one, click the dropdown to select the appropriate tax rate. 
3. Click Save changes. 

This configures your tax rates. 

 

Step 5: Connect POS terminals to payment types 

Match each payment type to the corresponding terminal in POS. 

1. Go to the Payments tab. 
2. For each payment type, click the dropdown to select the POS terminal. 
3. To add a new method, select Add payment method. 
4. To edit an existing configuration, click the dropdown alongside each option to select the correct option.  
5. To remove a Card configuration, click the icon. 

Note: You can preview all mappings you have already configured by selecting Preview config before saving. 

6. Click Save changes. 

 

Step 6: Sync your devices

After saving your changes, you must sync the Mews POS app on all devices you use. If you do not sync all devices, your updates will not be applied correctly.

To sync quickly:

1. Log in to the Mews POS application.

2. Tap Menu > Settings > Select outlet or register.

3. Select any outlet or register (current or different).

This refreshes the configuration across your devices.

You have now completed your PMS configuration in your Mews POS account.