You can create customized groups of rates in Mews Multi-Property. Rate groups are groups of different rates that use the same cancellation policies and payment policies. You need to create payment policies before you can create a rate group. You can learn more about them on a property-level here.  

 

You can use rate groups to:  

• Adjust, optimize and standardize your rate management strategy across multiple properties,  
• Ensure pricing consistency for your guests.  
• Organize and centrally manage rates from across the properties in your portfolio as a single unit, so you can adjust and standardize rate groups settings in bulk. 

In Mews Multi-Property, you can create: 

• Central rate groups: Centralized groups of rates specific to your portfolio, that you can link to rate groups across your multiple properties. You can use these to manage rate groups in bulk, and update rate groups and rates across multiple properties at once, saving you time. 
• Local rate groups: Customized groups of rates specific to a property. You can learn more about rate groups on a property level here.   

 

Using central rate groups saves time spent logging into individual property accounts to create or update rate groups per property. Central rate groups can also provide an overview of a property, or property group’s, general rate group setup, giving more clarity to your rate management strategy.

 

This ensures that your revenue managers can maintain standardized rate plans across all properties in your portfolio, while providing flexibility to customize your rate strategy per rate group. This reduces errors by minimizing manual tasks. 

 

You can learn more about managing rate groups in Mews Multi-Property here. 

 

In this article you can learn about: 

• How to create Rate groups in your portfolio account 
• View your rate groups 

 

How to create Rate groups in your portfolio account 

You can create local rate groups, and central rate groups, in your Mews Multi-Property account via the Properties screen. You can create them individually, or in bulk at once. This saves time as you can update rates across multiple properties at once and personalize your revenue management practices.  

Note: To create rate groups for multiple properties, you need to link them to a service, with the same service key, that exists in each property, for example, stay.  

Creating a rate group is composed of 3 steps, as below.  

 

To create a rate group:  

1. On the Properties screen, use the checkboxes to select the properties you want to create rate groups in. You can select one or multiple properties, as below:

2. Click , or click >, and select Create rate group from the drop-down menu that appears, as below:

3. This opens the following screen, where you can choose to make the rate group central by clicking the slider switch as below, and enter the General details:  

Fill in the fields with the relevant data for your rate group to complete Step 1. Fields marked with an asterisk* are mandatory:

• • Service*: Click the drop-down to select the service you want to link the rate group to.  
  • Rate group name*: Type to enter a name for your rate group. 
  • Short name: Type to enter a short name for your rate group.  >
  • Description: Type to enter a description for your rate group.
  • Rate group key*: Type to enter a unique identifier, or ID code, to map it across multiple properties. Add per rate group, to be unique per property. 
  • Ordering: Choose the ordering for your rate group.

4. Click . This takes you to Step 2 of 3, Rate group payment configuration:  

 

Rate group payment configuration 

5. Fill in the fields to define the payment configuration for your rate groups, and to add a minimum of 1 payment policy. Fields marked with an asterisk* are mandatory. 

• Maximum time for payment: Type to enter the number of nights the system should include for payment. Note: When left empty, the system counts the full length of the stay.  
• Extent*: Click to select from the dropdown, for example, products, nights to include in the automatic payment. Note: You can make multiple selections.  
• Options: Click to select from the dropdown to add automatic deposit payment or to create a payment task from the drop-down.  
• Currency: The currency defaults to that of the property(s).  

Payment Policy 1 

• Action*: Click to select from the dropdown if the policy triggers a payment or preauthorization.  
• Type*: Click to select from the dropdown to process the payment or preauthorization automatically or to let employees do it manually.  
• Trigger*: Click to select from the dropdown the stage of the reservation when the payment or preauthorization initiates. You can influence the trigger time by the Offset. For manual payments, the trigger sets the moment when you create the task.  
• Offset: Type to enter a number of days, hours, and/ or minutes to determine the time to trigger the action. It can be negative to represent before the trigger, or positive to represent after the trigger.For example, -1 day charges the customer one day before the selected trigger.  
• Value*: Click to select from the dropdown a flat amount of percentage, and type enter a number to set up the amount you would like to charge or preauthorize. If you select a flat amount, billing automations do not apply, and the system charges the entire payment to the guest. Note: The system applies this value to all selected properties, independent of their currency.  

6.  If you want to add another payment policy, click , to make any changes click , or to continue click . 

Cancellation policies 

7. To add a cancellation policy, click or to complete the process click Create. Note: You can skip this optional step and add a cancellation policy later. You can learn more about cancellation policies here.  
8. To add a cancellation policy, fill in the following fields. Those marked with an asterisk* are mandatory:  

• Applicability*: Click the dropdown to select how to apply the cancellation policy.  
• Applicability offset: Type to enter a number or days, hours and/ or minutes to define the amount of time before or after your selected applicability. For example, -1 days applies to the policy 1 day before.  
• Maximum time for cancellation fee (nights): Type to enter a maximum time for cancellation fee to apply.  
• Currency: The currency sets to that of the property(s) by default. 
• Relative Fee: Type to enter a figure if you want your cancellation fee to be a percentage of a reservation price.  
• Absolute Fee: Type to enter a figure if you want to charge a fixed cancellation fee.  

9. To add another cancellation policy, Click  or click . 

 

This creates your rate group and adds it to the Rate groups screen. You can the following confirmation message, which you can click to go directly to view your new rate groups.  

 

View your rate groups

You can view your rate groups on the Rate groups screen, organized into two tabs: