How to edit or delete an allowance in Mews Operations

Mews Operations

In Mews Operations, you edit or delete an allowance when you need to update the allowance details or remove an allowance that is no longer used for a service. Employees who manage products perform this action to keep allowances accurate for billing, reporting, and guest offers. You complete this action in Mews Operations from the service settings where the allowance exists.

 

To edit or delete an allowance in Mews Operations:

  1. In Mews Operations, go to the main menu Mews Operations Menu Icon > Settings > Services.

  2. Click to select the bookable service that contains the allowance you want to edit.

  3. Click Products.

  4. Locate the allowance from the list and click on the name to select it. This displays the Allowance side-window

  5. Complete the following actions:

    • To delete the allowance:

      1. Click .

      2. Click Delete. This displays the Delete product screen.

      3. Click Delete to delete the allowance.

    • To edit the allowance:

      1. Click  .

      2. Complete all other relevant fields as explained in the table below.

      3. Click Save.

 
 

Field 

Description

Add translation 

In the drop-down, click to select the language you want to add. This creates duplicates of the fields listed below. You can then enter the information again in your selected language. 

Name* 

Enter a guest-facing name for the allowance, for example, 75 euro allowance. 

Short name 

Enter a short name for places in Mews Operations with limited space, such as in reports. 

External name 

Enter an external name for your product, this is visible to guests in the Mews Booking Engine, Mews Kiosk, Guest Portal and any other guest communications. 

Description 

Enter a description to detail the conditions of the allowance, such as any exclusions. 

Category 

Click to select the product category that the allowance belongs to, for example, Drinks or Restaurant. 

Ordering 

Enter a number to represent the order in which you want Mews to list your allowance. Note: Lower number positions are higher in the list. For example, 0 is higher than 1. 

Image 

Upload an image you want to display for this allowance. 

External identifier 

Enter a unique identification code to map the allowance with other systems. 

Price* 

Enter the price of the allowance, excluding currency symbols. 

Currency* 

Click to select the currency for the price of this allowance. Note: You can only select your property’s default currency at the moment.   

VAT 

Click to select the applicable Value Added Tax or VAT percentage for the allowance. Note: This is not available in all regions and depends on your legal environment.   

Frequency* 

Click to select how frequently the system adds the allowance to reservations:

  • Once: Posts the allowance once on the arrival date.

  • Nightly: Posts the allowance once on each stay date. Valid from check-in time each day.

  • Per person: Posts the allowance once for each guest on the arrival date.

  • Per person Nightly: Posts the allowance once for each guest, on each stay date. Valid from check-in time each day.

Timing* 

Click to select when you want to charge this allowance. 

Permitted consumption 

Click to select which accounting categories the allowance can be spent on. 

Product options 

Click to select the options you want to apply to this allowance: 

  • Bill as package: To bill the allowance and service it is attached to as a package. This displays the allowance as one line on the customer's bill but is expandable in internal reporting.

  • Create a task when added by a customer through online check-in: To have Mews create a task automatically when a guest adds this allowance in the “Make your stay remarkable” section during online check-in. 

  • Exclude price from offer: To add the allowance price on top of the reservation cost after allowance consumption.

  • Offer to customer: To display this allowance for in the Mews Booking Engine. 

  • Offer to employee: To enable your employees to add the allowance to a guest’s bill.

  • Selected by default: To add the allowance to all reservations by default.  

Note: When you select the Offer to customer or Offer to employee option for a Selected by default allowance,

  • it shows the pre-selected allowance to the customer or employee, and

  • provides them with the option to remove it from the reservation. 

Promotions 

Click to select when to offer the allowance. 

Allowance charge* 

The accounting category for the posting of the allowance product.  

Consumption* 

The accounting category for contra revenue against the allowance. 

Breakage* 

The accounting category for any profit made from unspent allowance.  

 
 

 This edits or deletes an allowance in Mews operations.

 

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