How to manage operations settings in Mews POS

Operations in Mews POS is where you configure how each of your points of service runs day to day. As an admin user, you use the Operations section of Customer Settings to configure your outlets, floor plans, order and display rules, revenue centers, and security settings. You do this when you set up a new outlet, adjust operational rules, update your table layouts, or tighten security across your POS, from the POS back office. This keeps your Mews POS setup aligned with how your business operates.

In this article, you can learn about:

• How to access Operations settings
  • Outlets tab
  • Floor Plans tab
  • Order and display tab
  • Revenue Centers tab
  • Reports and security tab

How to access Operations settings

1. In Mews POS, go to the main menu > Settings.
2. Click Operations.

The section is organized into five tabs: Outlets, Floor Plans, Order and display, Revenue Centers, and Reports and security.

Outlets tab

Use this tab to manage your individual points of service.

Outlets

Outlets represent your individual points of service, for example, a restaurant, bar, or terrace. For each outlet you can configure:

• Name and PMS code
• Business hours
• Task queue, auto-assigned order numbers, and open checks behavior

To add an outlet, click Add outlet, fill in the details, and click Save.

Note: Outlets can only be deleted if no invoices have been issued against them.

Floor Plans tab

Use this tab to enable or configure table layout features for your outlets.

Outlet layouts: Enable the table layout editor, which lets you design a visual map of your seating areas. When enabled, staff can assign orders to specific tables on a floor plan.

Order and display tab

Use this tab to control how orders are managed and displayed across your outlets.

Day rules

Setting	Description
Workday begins at	The time your business day starts, used for shift tracking and end-of-day reports.

Courses

Setting	Description
Show courses	Enable the use of course types, such as, Starter, Main, Dessert, on orders.

When courses are enabled, you can add, rename, reorder, and delete individual courses directly on this tab. Managing courses here applies to all outlets.

Order management

Setting	Description
Table status	Enable table status tracking, for example, Seated, Cleaning. This is useful for large operations with multiple service staff.
Open orders across outlets	Allow staff to see and manage open orders from other outlets.
Close open orders after hours	Automatically close open orders after a set time. Note: This setting is disabled by default for Belgian accounts and cannot be enabled.
Grid home after payment	Return to the table grid view automatically after a payment is completed.
Order room number	Allow staff to associate an order with a guest's room number.
Order covers	Enable the ability to record the number of guests per order.

Product and layout rules

Setting	Description
Required product types	Prevent saving a product without assigning a category. Recommended to keep product data clean.

 

Revenue Centers tab

Use this tab to manage revenue centers for your account.

Revenue centers group your sales for reporting purposes, for example, Food, Beverage, Events. Each revenue center can have a PMS code for mapping to your Property Management System.

To add a revenue center, click Add revenue center, enter a name and optional PMS code, and click Save.

Reports and security tab

Use this tab to control security settings and reporting behavior.

Register and security

Setting	Description
Register user unlock	Define how users are unlocked when the register is idle. Options include always asking for a password or PIN.
Application auto lock	Lock the application automatically after each transaction, requiring the user to re-authenticate.
Strict password rules	Require passwords to meet stricter criteria, such as, symbols, numbers, minimum length.
Use timecards	Enable staff clock-in and clock-out tracking. Note: For Belgian merchants, timecards are enabled by default and cannot be disabled.

 

Reports & Analytics

Setting	Description
Price book revenue centers	Use the price book to define revenue center assignment for products.

You can now configure how your outlets, floor plans, order rules, revenue centers, and security behave in Mews POS to fit the day-to-day operations of your business.