Mapping room rates in Mews Channel Manager lets you tell Mews which room categories and rates correspond to the ones the channel is selling. Without this mapping, Mews cannot link bookings from the channel to the correct rooms and prices at your property. For most channels, Mews reads the channel's room rates automatically and offers a best-guess match based on names. You can review suggested matches and accept mappings or change the mapping manually.

As a property employee setting up Mews Channel Manager, you do this to ensure availability, pricing, and reservation data sync correctly. You complete this process when adding a new channel in Mews Channel Manager.

 

In this article you can learn about:

• Prerequisites
• Coordinating with the channel extranet
• How to map room rates to a channel in Mews Channel Manager

Prerequisites

Before you start mapping, make sure:

• Your room rates already exist on the channel extranet. Without them, there is nothing for Mews to map to. See Prerequisites for connecting to a channel in Mews Channel Manager.
• Your Mews room categories and rates are up to date.

Coordinating with the channel extranet

You may need to make changes on the channel extranet while you are mapping in Mews. For example, if a channel rate is not visible or has a different name than expected.

To coordinate the two systems:

1. Keep the channel extranet open in one tab and Mews in another.
2. Make your changes on the extranet, for example, adjust a rate name or add a missing rate.
3. In Mews Operations, select Refresh from channel to re-read the channel's rates.
4. Confirm that the changes appear in the mapping tab and continue.

Any rates you add or rename on the extranet appear in Mews after a refresh.

How to map room rates to a channel in Mews Channel Manager

Once you complete Steps 1 - 4 of How to add a new channel in Mews Channel Manager Pro:

1. In the Match room rates screen, fill in the following details:
   • Mews room category: Click to select the room category that matches the room category under Channel room rate for that row.
   • Mews rate: Click to select the Mews rate that matches the rate under Channel room rate for that row.
2. Repeat step 1 for all room rates you want to map.
3. Click Continue.

You can also use the following filters to narrow your results:

• Search room rates: In the search bar, enter the names of the room rates you want to map.
• Mapping status: Click to select All rates, Mapped or Unmapped.
• Show private rates: Click the slider switch to display private rates.

This maps room rates to a channel in Mews Channel Manager. Every booking that arrives from the channel lands on the right room in Mews at the right price.