How to take payments declined due to a PIN request in Tap to Pay on Android for Mews POS

If a payment processed using Tap to Pay on Android requires a PIN, Mews POS cancels the transaction, and a Transaction was declined message appears. You need to take that payment using Mews Terminal.

 

 

Some common reasons to request a PIN include,

• The transaction amount exceeds the cardholder verification limit, which varies dependent on country. You can learn more about the cardholder verification limit here.
• The card issuer requests it for security purposes.
• A PIN is necessary for the first of the card, and the card is still unused for any transactions.

You can easily take the payment using a Mews terminal.

To take the payment using a Mews terminal,

1. Tap and tap Settings.

2. Tap Card Reader.
3. Tap Find Card Reader.
   Note: To use Mews Terminals S1, you need to turn on your device's location and grant Mews POS app location permissions.

  

4. Connected card readers: Click on the card reader you want to use with your device.

 

4. Tap Select.

6. Take the payment using the Mews Terminal by following the steps here.
7. Re-enable Tap to Pay on Android by following the steps here.

You receive the payment and process it using a Mews Terminal.

You can learn more about how to set up Tap to Pay on Android here.