For legal compliance and accurate financial reporting, it is important to set up your tax rates correctly in Mews POS.  

To accommodate for a new, upcoming tax rate change, such as a VAT increase, you can update the tax rate in Mews POS, as an administrator. 

Important: Apply the tax rate changes just after midnight or outside your working hours when you don’t have any open or active orders to avoid applying the previous tax rate. 

To update a tax rate in Mews POS you need to perform certain actions prior to the date of tax change and on the date of the tax change.  

Prior to the date of the tax change 

Close all bills, including products with a consumption date up to and including the date preceding the date of the tax change. For example, if the new tax rate applies from January 1st, close all bills with the current tax rate before 11:59 p.m. of December 31st. 

On the date of the tax change 

Note: Before changing the tax rate, you need to close all your shifts.  

To change the tax rate for your affected products, 

1. Sign in the Mews POS web dashboard as an administrator.
2. Go to Settings > Taxes.
3. Click the tax you want to update.
4. Name: Customize the tax name that appears in the Mews POS.
5. Rate: Update the rate to the new value.
   
   

6. Click Save.  

To synchronize the new rate across all your devices, on your mobile devices using Mews POS: 

7. Go to your device settings > Apps > Mews POS > Storage.
8. Tap Clear data to clear all local memory from your device.  
    

This ensures the app uses the new tax rate on your products instead of the stored previous tax rate from your mobile device. Note: Cleaning the data also deletes your login data from the device. To enable quick access to all cashiers as an administrator, you can sign in all PIN users at once via the Mews POS application.

You can learn more about handling tax rate changes for products in Mews POS here.