Mews Know Your Business (KYB) process for individuals and organizations based in US and Canada

This help article provides specific guidance for individuals or organizations submitting information to Mews so they can complete their KYB as part of their Mews onboarding journey. Mews manages the KYB process through the Mews Onboarding Portal. You receive access to this portal once you sign your agreement with Mews. If you need more information on KYB, and the reasons for doing it at Mews, you can read about this here.  

In this article you can learn about the information and documents necessary for the KYB process for US and Canada, at Mews:   

 

 

Necessary information   

Once you sign the agreement, Mews sends you an invitation to the Mews Onboarding Portal where you get access to your KYB project. The information about the legal entity and the company representative within it is on the basis of the information in the agreement you signed with Mews. You need to submit additional information about your bank account, customer representative and beneficial owners as well as some supporting documents. The document upload via the Mews Onboarding Portal is a secure file transfer mechanism. When you submit your information via the Mews Onboarding Portal, make sure to review the help bubbles at each step. The design is such that it provides guidance on the requirements.

 

Entity information   

This includes your legal entity name, address, company registration number and/or tax number. The system prefills these in the KYB project based on the information from the agreement you sign with Mews.  

 

Bank account information  

You also need to provide the bank account information for your legal entity. This is where you receive your payouts. Note: It is not possible to send payouts to a third person or company. The bank account needs to belong to the legal entity as per the agreement with Mews.  If the bank account where you want to receive payouts is held in the name of a different legal entity, please refer to the Mews KYB FAQs and speak to your Sales Representative.

 

Company representative and beneficial owners 

Lastly, you need to provide information on the customer representative and all beneficial owners of the legal entity. There is more information on how to identify beneficial owners in the Mews KYB FAQs. The required information is their full name, date of birth, residential address, and contact details. Additionally, US-based individuals need to provide their full Social Security Number (SSN), while for individuals in Canada last 4 digits of Social Insurance Number/ Numéro d'assurance sociale (SIN/ NAS) is a requirement. Beneficial owners also require to provide their percentage shareholding of the legal entity.  

Necessary documents  

The advice provided in this section is general, in some cases local variations apply so Mews advises you to review the table at the end of this help article for the country of your business to confirm the requirements applicable to you. Note: Mews does not accept screenshots, photocopies, or photocopies of scans.  

 

Identity verification for company representative and beneficial owners  

Accepted identity verification documents include passports, ID cards and driving licences.  The identity document needs to be valid and at least 6 months before expiry and in full color, well readable, high resolution, and unpixellated when zoomed in. You can view complete guidelines for identity documents here, including some useful examples of how to complete the upload successfully. 

Note: Certain cases require passport scans for identity verification. When a legal entity and an individual associated with that legal entity, such as Company representatives or Beneficial Owners, are from different countries, they must provide a passport scan to verify identity.   
 

Legal entity verification  

The following are accepted company/ legal entity documents: 

  • Commercial register extract 
  • Articles of Incorporation 
  • Certificate of Registration 
  • Tax certificate 

 

The document needs to be issued by a reliable, independent source such as the national commercial register of the country of registration of the company and bear the company name, company registered address, registration number, and date of incorporation. There are some country variations consolidated into the country table below for ease of reference. Note: Legal entities in the US also need to provide an IRS issued document showing the full legal entity name and EIN number, preferably IRS Letter 147C or IRS SS-4 confirmation letter.  

 

Bank account verification  

Mews needs to collect information on your bank and your legal entity’s bank account details in full. For this you need to provide the company bank account statement to Mews, issued in the full name of the legal entity contracted with Mews. This is to confirm the bank account number to which you receive your payouts. Note: It is not possible to send payouts to a third person or company. The bank account needs to belong to the legal entity as per the agreement with Mews.  If the bank account where you want to receive payouts is held in the name of a different legal entity, please refer to the Mews KYB FAQs and speak to your Sales Representative.

 

Other accepted documents are: 

  • Company bank statement. You can redact the amounts. 
  • Certificate/ Letter of confirmation of the account holder's identity, bearing the bank logo, the company name in full, account number and date. Note: Mews only accepts bank letters for new bank accounts. You can obtain this from the bank on request. 
  • Confirmation of account details. 

 

In all cases the document needs to be issued within the last 3 months and bear the date of issue.   

Country-specific requirements

Below you can click on a specific country to view the details for the type of documents and information required for that location. You can check the details for the corresponding country of location of your legal entity that signed up with Mews:    

Canada

Identification

Proof of addressBusiness registrationBank statementAdditional requirements/ Notes 
  • Passport/ Passeport
  • Driver’s licence/ Permis de conduire: Scans of front and back 
  • Note: Company Representative may require enhanced identity verification. They must provide a proof-of-liveness, this entails taking a selfie and uploading an ID document using Stripe Identity.

 

  • N/A
  • 4 last digits of SIN,
  • SIN: Social Insurance Number in Quebec, Numéro d'assurance sociale
  • A current and valid municipal, provincial, territorial or federal government issued document that was issued within the last 12 months, where the following are visible:
    • Legal entity name,
    • Company registration number,
    • Registered address, and
    • Names and positions of all directors, shareholders, and beneficial owners, if applicable.
  • Company bank statement
  • Certificate (Letter) of confirmation of the account holder's identity/Confirmation of account details, Note:  
    • Spécimen de chèque accepted only for Desjardins bank.
    • Mews only accepts bank letters for new bank accounts.
  • Bank Details: Account number + Routing number, Routing number – 0XXXYYYYY, where:
    • X: 3-digit Institution (Bank) which identifies the bank, and
    • Y: The Transit/ Branch Number (5 digits) shows the bank branch you opened your account at
 
 
  • For tax identification, Mews requires:
    • For corporations, publicly traded companies, and partnerships, this field refers to the Registry ID, Corporation Number (7-digit number), or Québec Enterprise Number (NEQ) (10-digit number). Provide any one.
    • For registered charities, this field refers to the 15-character Canada Revenue Agency program account number. The program identifier must be “RR”.
    • For trusts TIN/TUN: trust account number

 


USA

Identification

Proof of addressBusiness registrationBank statementAdditional requirements/ Notes 
  • Passport: Scan of the entire document, both adjacent data pages on one image
  • Driver licence: Scans of front and back 
  • State issued ID card: Scans of front and back 
  • N/A
  • 9-digit SSN
  • Business registration extract, or
  • Incorporation document, AND
  • Any IRS issued document showing the full legal entity name and EIN number, preferably IRS Letter 147C, or
  • IRS SS-4 confirmation letter
  • Company bank statement
  • Certificate (Letter) of confirmation of the account holder's identity/ Confirmation of account details. Note: Mews only accepts bank letters for new bank accounts.
  • Bank details: Account number + Routing number (ACH number) 
 
Mexico

Identification

Proof of addressBusiness registrationBank statementAdditional requirements/ Notes 
  • Pasaporte (Passport): Scan of the entire document, both adjacent data pages on one image
  • Tarjeta de identificación (ID card): Scans of front and back 
  • ID consular / ID matricular consular (Consular ID/Matricular Consular ID Card)

 

  • Recibo de servicios (Utility Bills): Only gas, electricity, water, internet, landline and not mobile phone
  • Estado de cuenta de una institución financiera (Statement from a financial institution): Personal bank statement only
  • Aviso emitido por el gobierno (Government issued letter), dated within 12 months
  • Licencia de conducir (Driver license) but only if a passport/ ID was supplied for personal identification, one document used for both verifications is not sufficient
  • Cédula de Identificación Fiscal (Tax ID): Prefered form
  • Estatutos (Articles of Incorporation)
  • Reglamentos vigentes (Current Bylaws)
  • Poder notarial (Power of attorney)
  • Constancia de Situación Fiscal SAT
  • Company bank statement or Certificate (Letter) of confirmation of the account holder's identity/ Confirmation of Account Details 
 

 

You can read the frequently asked questions about the Mews KYB process here.  

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