This help article provides specific guidance for individuals or organizations submitting information to Mews so they can complete their KYB as part of their Mews onboarding journey. Mews manages the KYB process through the Mews Onboarding Portal. You receive access to this portal once you sign your agreement with Mews. If you need more information on KYB, and the reasons for doing it at Mews, you can read about this here.
In this article you can learn about the information and documents necessary for the KYB process for the Asia Pacific (APAC) region, at Mews:
Once you sign the agreement Mews sends you an invitation to the Mews Onboarding Portal where you get access to your KYB project. The information about the legal entity and the company representative within it is on the basis of the information in the agreement you signed with Mews. You need to submit additional information about your bank account, customer representative and beneficial owners as well as some supporting documents. The document upload via the Mews Onboarding Portal is a secure file transfer mechanism. When you submit your information via the Mews Onboarding Portal, make sure to review the help bubbles at each step. The design is such that it provides guidance on the requirements.
This includes your legal entity name, address, company registration number and tax number. The system prefills these in the KYB project based on the information from the agreement you sign with Mews.
You also need to provide the bank account information for your legal entity. This is where you receive your payouts. Note: It is not possible to send payouts to a third person or company. The bank account needs to belong to the legal entity as per the agreement with Mews. If the bank account where you want to receive payouts is held in the name of a different legal entity, please refer to the Mews KYB FAQs and speak to your Sales Representative.
Lastly, you need to provide information on the customer representative and all beneficial owners of the legal entity. There is more information on how to identify beneficial owners in the Mews KYB FAQs. The required information is their full name, date of birth, residential address, and contact details. Beneficial owners also require to provide their percentage shareholding of the legal entity.
The advice provided in this section is general, in some cases local variations apply so Mews advises you to review the table at the end of this help article for the country of your business to confirm the requirements applicable to you. Note: Mews does not accept screenshots, photocopies, or photocopies of scans.
Accepted identity verification documents include passports, national ID cards and driving licenses. The identity document needs to be valid and at least 6 months before expiry and in full color, well readable, high resolution, and unpixellated when zoomed in. You can view complete guidelines for identity documents here, including some useful examples of how to complete the upload successfully.
Note:
- Always provide two different documents for identity and address verification. For example, do not use a national ID card which shows an address as proof of address.
- Certain cases require passport scans for identity verification. When a legal entity and an individual associated with that legal entity, such as Company representatives or Beneficial Owners, are from different countries, they must provide a passport scan to verify identity.
Depending on the country of location of your company, you may be asked to submit a proof of residential address. Proof of Address is a document that indicates the person’s residential address. It does not need to be a permanent residence, but it needs to be the residential address of the person where they receive their utility bills.
The following are accepted personal residential address documents. These need to bear the person's full name and dated within the last 3 months.
- Utility bill: Gas, electricity, water, internet, landline and not mobile phone bill.
- Personal bank statement: Mews does not accept documents that are tampered with, for example have inscriptions or modifications. Do not redact amounts.
Note: Always provide two different documents for identity and address verification. For example, do not use a national ID card which shows an address as proof of address.
The following are accepted company/ legal entity documents:
- Commercial register extract
- Articles of Incorporation
- Certificate of Registration
- VAT registration
- Tax certificate
The document needs to be issued by a reliable, independent source such as the national commercial register of the country of registration of the company and bear the company name, company registered address, registration number, and date of incorporation. There are some country variations consolidated below for ease of reference.
Mews needs to collect information on your bank and your legal entity’s bank account number in full, incl. a bank identifier. For this you need to provide the company bank account statement to Mews, issued in the full name of the legal entity contracted with Mews. This is to confirm the bank account number to which you receive your payouts. Note: It is not possible to send payouts to a third person or company. The bank account needs to belong to the legal entity as per the agreement with Mews. If the bank account where you want to receive payouts is held in the name of a different legal entity, please refer to the Mews KYB FAQs and speak to your Sales Representative.
Other accepted documents are:
- Certificate/ Letter of confirmation of the account holder's identity, bearing the bank logo, the company name in full, account number/ IBAN and date. Note: You can obtain this from the bank on request.
- Confirmation of account details.
In all cases the document needs to be issued within the last 3 months and bear the date of issue. For this document request type there are several country wise variations influenced by local banking processes. Make sure to review the table relevant to the country where your business is based prior to submitting.
Country specific requirements
Below you can click on a specific country to view the details for the type of documents and information required for that location. You can check the details for the corresponding country of location of your legal entity that signed up with Mews:
Australia
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Identification |
Proof of address |
Business registration |
Bank statement |
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Requirements for Australian discretionary trusts
The KYB requirements are the same for both the corporate trustee and individual trustee setups. If you are using a corporate trustee for your trust, the corporate trustee (‘Pty Ltd‘) needs to be the contracted entity and not the trust as trusts cannot sign a contract. However, your bank typically issues your bank statement in the name of the trust.
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Identification |
Trust deed |
Proof of address |
Entity document (for corporate trusts only) |
Bank statement |
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New Zealand
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Identification |
Proof of address |
Business registration |
Bank statement |
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Japan
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Identification |
Business registration |
Bank statement |
Additional requirements/ Notes |
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Singapore
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Identification |
Business registration |
Bank statement |
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