The Essentials pricing plan is designed for independent hotels who prioritize efficiency and cost savings without compromising quality. It streamlines operations with automation, embedded payments, and smart scheduling, helping you reduce staff turnover and boost direct bookings. If you are an independent hotel, you can also upgrade to the Advanced or Enterprise pricing plans. If you are expanding your properties, you can also upgrade to the Portfolio or Brand pricing plans.
In this article you can learn about:
Essentials pricing plan features
PMS foundations
In the Essentials pricing plan, you have access to the features and configurations listed below.
Mews Booking Engine
- Configure basic booking engine elements:
- Add an intro video URL
- Edit the theme, such as Dark or Light
- Edit the main display color
- Set up a commission-free booking engine
- Add translations to customize your booking engine in multiple languages
- Configure third-party bookings, such as travel agencies
- Benefit from a Mews-hosted booking engine
- Configure promotional codes, such as vouchers
Guest Portal
- Set up online check-in and check-out for guests
- Offer space upgrades, products and services
- Collect online payments either during online check-in or check-out
Reservation management
- Manage bookings on the Timeline
- Manage group reservations with rooming lists
- Optimize space allocation on the Timeline
- View and manage Group billings
Front office
- Create and manage customer profiles
- Customize and send guest emails
- Manage user roles and permissions
- Send payment reminders
- Create shortcuts and custom links in Mews Operations
Rate management
- Create unlimited public and private rates
- Use vouchers to provide customized rates
- Create granular cancellation and payment policies
Housekeeping
- Create and manage tasks for employees
- Manage space status updates via app and desktop
- View assignee workload overview
- Assign housekeeping spaces in bulk
Reporting
- Review up to 12 months of activity in the action log
- Schedule report exports
- Analyze operations with the Activity report
- Export key reports for simplified accounting, such as the City Ledger
- Manage all reservations with the check-out report
- Create calendar events to manage public holidays or special events
- Track consumed products with the product checklist
Mews Kiosk
- Scan IDs in Mews Kiosk staff mode
Availability blocks and allotments
- Create availability blocks to remove rates from public availability
Employee Messenger
- Read and reply to messages sent from guests and employees
Standard Support
- Access the 24/7 live multilingual chat bot support
- Emergency helpline for critical issues
- Access to the Mews Community
- Access to the Mews Knowledge base
- Access to Mews University
Recommended add-ons
You can also purchase add-ons to improve your Mews experience by contacting Customer Success.
Bookable services
Bookable services are those your guests can book when they make a reservation at your property, such as parking spaces, bikes or experiences. With Bookable services, you can:
- Create additional services, such as tours or planned activities.
Atomize RMS
Atomize RMS is a leading Revenue Management System powered by Mews. By delivering precise pricing recommendations, Atomize helps properties maximize revenue, improve occupancy, and respond quickly to market changes. With Atomize, you can:
- Review revenue-driving rate recommendations
- Automate workflows to save staff up to 30 hours per month
- Access all your data in one place for faster, smarter decision making
- Access additional add-ons, including AI forecasting and real-time optimization
To purchase Atomize, in Mews Operations, go to the main menu > Marketplace > Search for ‘Atomize’ > Click Connect integration.
Mews POS
Note: Mews POS is not available in North America.
Mews Point-Of-Sale system is a fully integrated ePOS that allows your property to manage transactions from your external revenue outlets, such as restaurants or spas. It supports all payment types and you do not need to walk back and forth to a fixed terminal. With Mews POS, you can:
- Access a guest-centric ePOS
- Allow customers to order and pay at the table with a single device
- Embed payments effortlessly
- Access additional upgrades, including inventory management and contactless digital ordering
You can learn more about the requirements for Mews POS in the General requirements for Mews POS help article.
Mews Events
Note: Mews Events is currently available only for properties in Europe with meeting or event spaces.
Mews Events is a Group Management Solution embedded in Mews Operations which offers a comprehensive set of features designed to simplify event management. From creating quotes to managing space availability, Mews Events provides you with tools for handling services, tracking analytics, managing billing, and customizing settings and helps you efficiently coordinate every aspect of your event operations. With Mews Events, you can:
- Automate quotes, deposit invoices, reminders, function sheets and data entry, which saves up to 80% of admin time.
- Provide a customizable inquiry engine that digitizes group and event discovery and supports upsell opportunities.
- Sync event, product, and accommodation data with Mews Operations.
- Improve revenue generation through dynamic pricing, faster responses, and higher conversion rates.
- Centralizs event information to enhance coordination across sales, operations, and management teams.
You can learn more about Mews Events in the Using Mews Events features for event management help article.