Note: Mews updated its pricing plans to provide greater flexibility for business-specific needs and deliver additional value for your business. These updates apply only to new customers, all existing subscriptions remain unchanged. You can learn more here. 

 

You can do a lot more when you upgrade your Mews subscription from Starter to Pro, including, 

• Company travel 
• Group reservations management 
• Mews Kiosks 
• Innovative Inventory management with access to Mews Spacetime initiative   

In this article you can learn about the key additional features you have access to within Mews products and how to set up and use them for your benefit: 

• Mews Operations
  • Reservation management
  • Rate management
  • Housekeeping
  • Front office operations
  • Reporting
  • Availability blocks
• Mews Guest Journey
  • Mews Booking Engine
  • Mews Kiosk  
  • Mews Online Guest Services
• Mews Business intelligence  
• Mews Marketplace  

 

Mews Operations  

Reservation management 

• Rooming list: You can import guest information directly into the customer profiles and automatically apply guest rooming preferences in one step, without having to update the individual profile of a reservation group.  
• Group billing: You can view all bills from a group in one place, move bill items at once, as well as move all the guests on a bill to the booker in one go.  
   

Rate management  

• Public rates:  These rates are visible to everyone, and are bookable through Mews and any connected channel. The Pro subscription gives you access to 30 public rates.
• Voucher codes: Mews vouchers give you more flexibility in managing promotions and discounts, where you can create various rates and update vouchers at any time. For a step-by-step guide on how to create a voucher, click here.   
   

Housekeeping 

Assign spaces to housekeepers: Assign spaces to housekeepers at the click of a button.  
 

Front-office operations 

Custom links: You can create and use custom links to save shortcuts to the main menu in Mews Operations for quick navigation.  
 

Reporting  

• Action log: The Action log tracks the actions that users at your property perform. You can view data as old as 3 months with the Pro subscription. 
• You can schedule your reports delivery by email. You can learn about how to set this up here.  
• Activity report: The Activity report is a great tool to analyze the operations of your property. It is a graphic weekly and hourly display to help recognize your busiest operational hotspots.   
• Check-out report: You can view all bookings that are due and ready for check-out. Once the system moves all bookings to the "Available for check-out" section, you can press "Check out" and the system processes all the check-outs. 
• Calendar events: You can use calendar events to mark public holidays, special events, or any other occasion relevant to your property's operations.   
• Outlet revenue reporting. You can view the outlet revenue of up to 3 outlets. 

 

Availability blocks 

• Create blocks from Mews Operations: You can provisionally create blocks for private groups such as wedding parties or for companies or travel agencies. You can create blocks for both short as well as long stays for up to one year.   
• Optional blocks: If a block is unconfirmed and you want the system to remove availability for the selected space category, you can create Optional blocks.  
• Price override for blocks: You can adjust base rates for availability blocks. 
• Conversion reporting 

 

Mews Guest Journey 

Mews Booking Engine 

• You can host your own website by embedding the booking engine into your website. 
• Voucher codes  

 

Mews Kiosk  

The Mews Kiosk app provides a contact-free, self-service, check-in and check-out alternative for your guests. You can learn how to set up your Mews Kiosk here. You can also offer products attached to your bookable services, for example, breakfast, late check-out, to guests checking in on Mews Kiosk. You can perform the following task using Mews Kiosks: 

• Guest check-in 
• Guest check-out 
• Scan identity documents such as passports with built-in scanner 
• Integrated Terminals as add-on: Mews Terminals are fully integrated payment processing devices for the Mews property management system, which provide a seamless payment experience for your staff as well as your guests. Mews Terminals work with both Mews Payments and Mews Kiosk. 
• Key cutter integration: Connecting your key encoders to Mews Operations is a great way to cut down on check-in time and simplify processes. After you set up the integration, you can cut keys directly in Mews Operations. 

 

Mews Online Guest Services

Online Guest Services is your Mews online check-in, check-out, and messaging portal for your guests. As a self-service tool, Online Guest Services not only helps your guests but also helps your staff by decreasing time spent at reception and minimizing paperwork. With the Pro subscription you can also customize your online check-in with the Check in form.
 

Mews Business Intelligence 

• Mews Analytics as Add-on 
• Customer statistics report: This report allows you to track and compare different groups of customers. You can use this for social media, marketing, sales, or public relations teams to analyze customer statistics and target specific markets.   

 

Mews Marketplace  

You have 10 connections included in the Pro subscription.  

 

You can learn about upgrading from Mews Pro to Enterprise subscription here.