• Access to all basic PMS features

The Advanced Guest Experience is a product module that unlocks a more customizable guest journey and additional guest-facing capabilities beyond the PMS foundation.

• AI Smart Tips
  • Use an AI-generated summary to view any guest’s preferences, past and upcoming stays and special requests
• Custom domain email communications
  • Use your custom domain to send emails
• Mews Booking Engine
  • Guests can book directly from your property website without being redirected
  • Link to availability blocks
  • Set up stay products and rates
• Check in form
  • Customize the fields you require guests to complete during online and kiosk check ins.
• Policy exceptions
  • Create, modify or delete policy exceptions to override your default cancellation or payment policies for a set time period.
• Text message check in reminders
  • Send automated text message to guests who have not completed their online check-in yet. Note: The system limits the reminders to 0.50 cents per room per month.
• Guest Portal messaging
  • Guests can contact reception staff at any point by messaging them in the Guest Portal
• Digital Key
  • If your property has compatible door locks, guests can use the digital key to unlock their rooms.

Mews Analytics is an embedded, Microsoft Power BI–based business intelligence tool inside Mews that consolidates operational and financial data into interactive dashboards for chain-level or single-property analysis.

• Management performance dashboards
  • See key operational metrics at a glance
• Financial analytics
  • Manage revenue insights and cost analysis
• Pickup analytics
  • Analyze demand and booking pace trends
• Outlet performance
  • Track revenue from secondary services

Bookable services are those your guests can book when they make a reservation at your property, such as parking spaces, bikes or experiences. With Bookable services, you can:

• Create additional services, such as tours or planned activities.

Atomize RMS is a leading Revenue Management System powered by Mews. By delivering precise pricing recommendations, Atomize helps properties maximize revenue, improve occupancy, and respond quickly to market changes. With Atomize,  you can:

• Review revenue-driving rate recommendations
• Automate workflows to save staff up to 30 hours per month
• Access all your data in one place for faster, smarter decision making
• Access additional add-ons, including AI forecasting and real-time optimization

To purchase Atomize, in Mews Operations, go to the main menu  > Marketplace > Search for ‘Atomize’ > Click Connect integration.

Note: Mews POS is not available in North America.

Mews Point-Of-Sale system is a fully integrated ePOS that allows your property to manage transactions from your external revenue outlets, such as restaurants or spas. It supports all payment types and you do not need to walk back and forth to a fixed terminal. With Mews POS, you can:

• Access a guest-centric ePOS
• Allow customers to order and pay at the table with a single device
• Embed payments effortlessly
• Access additional upgrades, including inventory management and contactless digital ordering

You can learn more about the requirements for Mews POS in the General requirements for Mews POS help article.

Note: Mews Events is currently available only for properties in Europe with meeting or event spaces.

Mews Events is a Group Management Solution embedded in Mews Operations which offers a comprehensive set of features designed to simplify event management. From creating quotes to managing space availability, Mews Events provides you with tools for handling services, tracking analytics, managing billing, and customizing settings and helps you efficiently coordinate every aspect of your event operations. With Mews Events, you can:

• Automate quotes, deposit invoices, reminders, function sheets and data entry, which saves up to 80% of admin time.
• Provide a customizable inquiry engine that digitizes group and event discovery and supports upsell opportunities.
• Sync event, product, and accommodation data with Mews Operations.
• Improve revenue generation through dynamic pricing, faster responses, and higher conversion rates.
• Centralizs event information to enhance coordination across sales, operations, and management teams.

You can learn more about Mews Events in the Using Mews Events features for event management help article.