Approval of Orders from tables in Mews POS


Restaurant staff needs to approve the Items that customers add in the Mews POS application. The system accepts ordered items from any section in the application which handles orders. However, you can reject them only from the Digital orders segment of the application. Note: The customer needs to load the order to cart. 
 
  • In case you need to reject specific item(s) from the list, you need to accept the bundle and then void the individual item  from the cart.
  • If an item is Rejected, you need to select a Void reason. The system displays the status of the rejected item as Void both in the Cart and on the Order at table interface.
  • Staff can apply item discounts as well as complimentary reasons for specific items or the whole order. 
 
  • To accept table orders from the Cart section:
 
Screenshot53.png
 
 
  • To accept table order from the Saved checks section:
 
Screenshot54.png
   
Screenshot55.png
 
  • To accept order leads to the Digital orders section from where you can view the order details and can Accept or Reject the order:

Screenshot56.png




 

 

Was this article helpful?
00



Feedback