Basque Country accommodation providers are legally required to submit their guest data to the police. You can connect to the Basque country police integration in the Mews Marketplace to generate formatted and ready to send police reports.

Note: This is not a direct integration. You need to manually upload the generated report on the Basque Country platform.

 

In this article you can learn about:

• How to set up the integration
• How to use the integration

 

How to set up the integration

Mews creates reports per property account in Mews Operations. If your local authority requires you to create reports per address, rather than one report for your entire enterprise, you should:

• create a Basque country police integration for each address.
• select all space categories located at that address when you set up the integration.

1. In Mews Operations, go to the main menu  > Marketplace.

2. In the Legal environment section, find the Basque country police integration and click Explore.

3. Click Connect integration.

4. Fill in your property’s information.

• Use the Space category field to choose which space categories you want to include in the report. This field is useful if you need to create reports per address. Just select all of the space categories located at one address. Note: If you don't specify space categories, the report includes all of your space categories.
• In the Recipient emails field, enter the email address you want to send the export to. This should be someone at your property who sends the export to the Basque Country police.
• In the Property code field, enter your hotel license number. Note: Not the 10-digit code assigned to your property by the police.

5. Click Create. The report is automatically exported as a TXT file, as required by the Basque Country police.

How to use the integration

The integration collects the details that the Basque Country police require, so you should make sure to complete the following required fields in your guests' customer profiles:

• First name

• Last name

• Sex

• Nationality

• Birth date

• Identity document information

Only guests with identity document information are included in the export.

Note: It is extremely important that all customer profile report integrations are set to the correct mode to ensure the consistency of exported data. If you don't use the correct mode, the export fails with an error message. Mews exports all police reports only in the mode that is legally accepted. Mews creates this report with the Arrival mode by default. 

 

You can learn more about connecting and disconnecting a Mews Marketplace integration here.