Receive reservations using the Hotel-Spider channel manager integration for Mews Operations

Mews Marketplace

The Hotel-Spider channel manager integration provides global distribution of your properties' rates and availability, direct from Mews Operations. You can set up this integration in Mews Operations and update rates, availability, and restrictions in Hotel-Spider, to receive reservations in Mews Operations. This channel manager is a two-way connection, meaning that Mews Operations manages availability, rates, and restrictions, while Hotel-Spider pushes reservations into Mews Operations. 

 

Note: 

  • If you're already live with Mews, Mews does not configure the entire channel manager integrations for you. If you have any problems fixing the mapping errors within Mews, contact the Mews support team to help you troubleshoot.
  • Make sure to purchase Hotel-Spider before connecting this integration.
  • Hotel-Spider supports both net and gross pricing. The Hotel-Spider support team sets the pricing environment.
  • The product codes Hotel-Spider provides are not to be used for mapping, these represent rate-space category combinations.
  • You can contact Hotel-Spider support via their email [email protected]

 

You can learn more about the Hotel-Spider integration here.

 

In this article, you can learn how to receive reservations in Mews Operations through the Hotel-Spider integration:

 

 

Step 1: Connect and configure the Hotel-Spider integration

To connect and configure the Hotel-Spider integration, complete steps 1 – 3 in the article here.

 

                 

                Map companies and travel agency contracts (optional)

                This step is optional. You should complete this only if you want to assign reservations received from the channel manager to a company in Mews Operations.

                 

                For each travel agency profile, you want to map, complete the steps in the article here.

                 

                 

                Step 2: Test the integration

                Testing the integration allows you to check whether you configured the integration correctly. You can test this with a small set of reservations for the next 7 days.  

                 

                To test the integration, complete step 4 in the article here.

                 

                 

                  Step 3: Enable the integration

                  To enable the integration, complete step 5 in the article here.

                   

                  This completes the connection and configuration of the Hotel-Spider channel manager integration from the Mews Marketplace.

                   

                  You can learn about troubleshooting channel manager errors here.

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