The HotelNetSolutions channel manager integration enables you to distribute your property's rates and availability on a global scale, directly from Mews Operations. With its bidirectional functionality, this integration ensures that both availability and reservations are managed and updated in real-time between Mews Operations and HotelNetSolutions, offering a cohesive and efficient booking management experience.

Note:

• If you're already live with Mews, Mews does not configure the entire channel manager integration for you. If you have any problems fixing the mapping errors within Mews Operations, contact the Mews support team to help you troubleshoot.
• Make sure to purchase HotelNetSolutions before connecting this integration.
• This integration works in both net and gross pricing environments.
• The HotelNetSolutions integration works with mapping codes generated in either Mews Operations or HotelNetSolutions.
• HotelNetSolutions provides unique codes for product mapping.

• Step 1: Connect and configure the HotelNetSolutions integration
• Map companies and travel agency contracts (optional)
• Step 2: Send mapping information to HotelNetSolutions
• Step 3: Test the integration
• Step 4: Enable the integration

Step 1: Connect and configure the HotelNetSolutions integration

To connect and configure the HotelNetSolutions integration, complete steps 1 – 3 in the article here.

Map companies and travel agency contracts (optional)

This step is optional. You should complete this only if you want to assign reservations received from the channel manager to a company in Mews Operations.

For each travel agency profile, you want to map, complete the steps in the article here.

Step 2: Send mapping information to HotelNetSolutions

1. In Mews Operations, go to the main menu   > Marketplace > My subscriptions.
2. Locate the HotelNetSolutions integration and click Edit to go to the settings. 
3. Find and copy the Channel manager code. Note: HotelNetSolutions refers to this code as a "connection token."
4. Send this to HotelNetSolutions support at [email protected].

HotelNetSolutions support pulls the Mews Operations mapping information to HotelNetSolutions and instructs you on how to complete the mapping in HotelNetSolutions. Once finished, you can continue to the next step.

Step 3: Test the integration

Testing the integration allows you to check whether you configured the integration correctly. You can test this with a small set of reservations for the next 7 days.  

To test the integration, complete step 4 in the article here.

Step 4: Enable the integration

To enable the integration, complete step 5 in the article here.

This completes the connection and configuration of the HotelNetSolutions channel manager integration from the Mews Marketplace.

HotelNetSolutions provides real-time updates of your properties rates and availability across multiple channels. Now you can start receiving reservations in Mews Operations from the HotelNetSolutions channel manager integration.

You can learn about troubleshooting channel manager errors here.

HNS Vouchers

If you want to add HNS Vouchers, you must first have the HotelNetSolutions channel manager connected. 

Once you have HotelNetSolutions active, find HNS Vouchers in the Marketplace in the Distribution category, same as above and add it. You must then reach out to HotelNetSolutions to add both the connection and the access token.