Receive reservations using the RoomCloud channel manager for Mews Operations

The RoomCloud channel manager integration enables you to distribute your property's rates and availability on a global scale, directly from Mews Operations. With its bidirectional functionality, this integration ensures that both availability and reservations are managed and updated in real-time between Mews Operations and RoomCloud, offering a cohesive and efficient booking management experience.

Note: 

• If you're already live with Mews, Mews does not configure the entire channel manager integration for you. If you have any problems fixing the mapping errors within Mews Operations, contact the Mews support team to help you troubleshoot.
• Make sure to purchase RoomCloud before connecting this integration.

• Step 1: Connect and configure the RoomCloud integration
• Map companies and travel agency contracts (optional)
• Step 2: Send mapping information to RoomCloud
• Step 3: Test the integration
• Step 4: Enable the integration

Step 1: Connect and configure the RoomCloud integration

To connect and configure the RoomCloud integration, complete steps 1 – 3 in the article here.

Map companies and travel agency contracts (optional)

This step is optional. You should complete this only if you want to assign reservations received from the channel manager to a company in Mews Operations.

For each travel agency profile, you want to map, complete the steps in the article here.

Step 2: Send mapping information to RoomCloud

1. In Mews Operations, go to the main menu   > Marketplace > My subscriptions.
2. Locate the RoomCloud integration and click Edit to go to the settings. 
3. Find and copy the Channel manager code. Note: RoomCloud refers to this code as a "connection token."
4. Send this to RoomCloud support at [email protected].

RoomCloud support pulls the Mews Operations mapping information to RoomCloud and instructs you on how to complete the mapping in RoomCloud. Once complete, continue to the next step.

Step 3: Test the integration

Testing the integration allows you to check whether you configured the integration correctly. You can test this with a small set of reservations for the next 7 days.  

To test the integration, complete step 4 in the article here.

Step 4: Enable the integration

To enable the integration, complete step 5 in the article here.

This completes the connection and configuration of the RoomCloud channel manager integration from the Mews Marketplace.

You can learn about troubleshooting channel manager errors here.