A standard operating procedure, or SOP, is a set of written instructions for a task at your property, for example how to clean a room. Once an SOP is published in Flexkeeping, users have access to the published SOPs on their mobile device as well as on the web. Where you find an SOP depends on the visibility set-up: a room SOP is part of the room, and a general SOP is accessible from the main menu in the Flexkeeping mobile app and in the Flexkeeping web app. Opening the SOP in Flexkeeping means every team member follows the same written steps. To learn how to create and publish an SOP, go to How to create an SOP in Flexkeeping.

 

In this article, you can learn about:

• How to open an SOP in Flexkeeping

  • Open a room SOP

  • Open a general SOP

 

How to open an SOP in Flexkeeping

Published SOPs in Flexkeeping are either room SOPs or general SOPs, depending on the visibility set-up. The original article gives no steps, so the steps in the two sections are to be confirmed. 

Open a room SOP

A room SOP is attached to a room and opens from the room itself.

1. In the Flexkeeping mobile app or in the Flexkeeping web app, open the room.

2. Tap or click the SOP control of the room. 

The screenshot shows a room SOP opened in Flexkeeping.

Open a general SOP

A general SOP is not tied to one room and opens from the main menu.

1. In the Flexkeeping mobile app or in the Flexkeeping web app, go to the main menu.

2. Tap or click the SOPs entry to open the list of general SOPs.

3. Tap or click the SOP you want to read.

The screenshot shows the general SOPs in Flexkeeping. 

 

Once you open a published SOP in Flexkeeping, you can follow the written steps for the task from your mobile device or from the web. This means every team member works from the same instructions.