How to create event plans in Mews Events

Event plans in Mews Events map out the booking journey for your customers, including steps like selecting a space or applying rates. These plans automatically apply accommodation pricing from Mews Operations (PMS) and ensure alignment between segments in the PMS and Mews Events (EMS). This connection helps maintain consistency in space availability across both systems. 

To access Event plans, in Mews Events, go to the main menu  > Settings > Event plans.

 

Note: When you are creating a new plan while there are existing configured event plans, Mews Events uses three criteria to determine the most relevant event plan and display rates: 

• Customer type 
• Event type 
• Capacity 

 If no existing plan matches all three elements, the system assigns the event to a plan named “Other” by default. 

 

In this article you can learn how to create an event plan:

• Step 1: Set plan target criteria
• Step 2: Configure the booking flow 
• Step 3: Map rates from Mews Operations 
• Step 4: Add terms and conditions 
• Step 5: Review and save your event plan 

 

Create an event plan 

To create an event plan, in Mews Events, go to the main menu  > Settings > Event plans and click + Create plan.
 

 

Step 1: Set plan target criteria 

In the Targeting section, you need to define the Customer type(s), Event type, and capacity you want the plan to apply to.  
 

1. Complete the following fields, those marked with * are mandatory:: 
   • Plan name*: Enter a unique name for the plan. 
   • Customer type*: Select the type of customer this plan applies to, for example, Individual for a wedding plan. You can select an existing type or create a new one. You can make multiple selections.
   • Event type*: Select or create an event type for this plan. 
   • Capacity: Define the minimum and maximum number of people for this plan. 
2. Click Next. 

 

Step 2: Configure the booking flow 

In Booking engine steps, set up the steps your customer follows when booking an event.
 

1. Complete the following fields, those marked with * are mandatory:: 
   • Service category*: Select a category for the service, for example, Catering. Note: Categories use items from Services. 
   • Services*: Select one or more services for this category to target the right customers. 
   • Required step: Enable this option if the step must appear in the booking engine. 
2. To add additional steps, click Add step. You need to configure at least one step to continue. 
3. After configuring the steps, click Next.

 

Step 3: Map rates from Mews Operations 

In PMS mapping, link accommodation pricing from Mews Operations (PMS) to your event plan. 

 

1. Complete the following fields: 
   • PMS bookable service: Select a service configured in Mews Operations. 
   • Price: Choose the price linked to the PMS bookable service. 
2. Click Next. 

 

Step 4: Add terms and conditions 

In Terms and conditions, include any policies or contractual terms that you want to appear in the booking process. Picture 

1. Configure the terms: 
   • Use the default terms you defined in Legal information, or 
   • Select Custom terms and enter a unique version in the text editor. 
2. Click Confirm. 

 

This creates an event plan in Mews Events. 

 

Step 5: Review and save your event plan 

The Even plan page in Mews Events displays the following data for each event plan: 

• Plan name 
• Customer type(s) 
• Event type 
• Capacity 
• Booking steps 
• Connected services 

 

Check all plan details and confirm the configuration. 

 

You can learn more about services in Mews Events here.