How to do a partial refund via Mews Payments?

To do a partial refund via Mews Payments and send the funds back to the credit card: 

 

  1. Go to the guest profile > Payments tab.
  2. Find the payment that needs to be partially refunded.
  3. Click on the three dots on the right-hand side, next to the value. 
  4. Click Refund.

 

 

  1. On the new screen, select Refund partially.
  2. Fill in the amount to be refunded.
  3. Fill in the reason.
  4. Click Refund.

 

 

You can now find the refund on the Billing tab and close it against the corresponding product or payment.

 

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