Connecting your key encoders to Mews Operations is a great way to cut down on check-in time and simplify processes. After you set up the Salto JustIN integration, you can send keys directly from Mews Operations to your guests’ mobile devices without ever needing to use the Salto Interface System.

In this article you can learn about:

• System requirements
• How to set up Salto JustIN integration
  • Step 1: Install and create the Salto JustIN integration
  • Step 2: Set up the Salto JustIN key cutters
  • Step 3: Map the Salto JustIN key cutters in Mews Operations
  • Step 4: Activate your key cutters
• Troubleshooting

 

System requirements

To use the Salto JustIN integration, you need:

• The Salto Interface System (Server) application and Mews Connector installed on the same computer at your property. If you have not installed Mews Connector at your property yet, you can see our help article for instructions on how to install it here.
• Ethernet encoders, as other types of encoders can’t connect to external services like Mews. If you don’t have these encoders, contact Salto Support and they’ll help you upgrade.

If you want to include mobile keys, you should also add information to your “Online check-in email” that instructs customers to download the Salto JustIN mobile app before they arrive at your property. Note: If customers try to check in without this app, an error message shows when you try to send mobile keys from the reservation module.
 

How to set up Salto JustIN integration

Step 1: Install and create the Salto JustIN integration

Before you can set up the Salto JustIN integration, you must have the Salto Interface System installed on a computer at your property. To run the Salto application

1. Open the Salto Interface System on your computer.
2. Go to your settings, and:

• Note down your Encoder Number, under the No. column in the Client tab, which you need when creating the Salto JustIN integration in Mews Operations.
• Make sure to enable TCP/ IP.

1. Open Mews Operations.
2. Go to the main menu  > Marketplace.
3. In the Facility management category, under Key cutter integration click Explore.
4. Then click Connect integration.
5. In the Name field, enter “Salto JustIN”.
6. In the API URL field, enter the IP address 127.0.0.1 and the Interface Port, found in the PMS Settings section in the Salto JustIN application, in the following format: http://127.0.0.1:Interface port. For example, if your interface port is 6666, enter http://127.0.0.1:6666 in this field.
7. Leave the Username and Password fields blank.
8. Click Create. Then, click OK.

 

Step 2: Set up the Salto JustIN key cutters

After you create the Salto JustIN integration in Mews Operations, you can set up your key cutters.

1. In the Salto JustIN integration settings, click Key cutters.
2. Click the + button.
3. In the Name field, enter a name for the key cutter based on where it is located or a name that your staff can easily understand. 
4. In the Identifier field, enter the Encoder Number found in the Salto application. To find the Encoder Number:

• go to the Client tab in the Salto Interface System (Server) application, and
• copy the number under the No. column, next to the name of your device.

5. In the Data JSON field, enter the following:

Important: Mobile keys delivery is by phone, so it’s important that you correctly enter a guest’s phone number in their customer profile. Phone numbers must start with “+[country code]” (for example “+44”), not “00” in order to dispatch the mobile keys.

6. Click Create.

Repeat steps 1 - 6 for every Salto JustIN key cutter that you use at your property.

Step 3: Map the Salto JustIN key cutters in Mews Operations

If your space numbers in Mews Operations and the Salto interface system do not match exactly. For example, "004" and "4" is not an exact match, you must create key cutter mappings for all of your spaces.

1. In the Salto JustIN integration settings, click Key cutter mappings.
2. Click the + button.
3. Under Room, select a space number from the drop-down list.
4. In the Lock identifier field, enter the corresponding space number as listed in the Salto interface system.
5. Click Create.

Repeat steps 1 - 5 for every space that you need to map in Mews Operations.
 

Step 4: Activate your key cutters

1. Go to the main menu  > Marketplace > My subscriptions/
2. Locate the Key cutter integration, and click on Edit to go to the settings page. 
3. Select the Enabled checkbox.
4. Click Save.

 

Troubleshooting

If your encoder isn't creating keys,

• check the Device Commands Queue to find out the reason.
• copy the link in the Notes or search by the response message.