How to manage age categories in Mews Operations

Front Office OperationsReservation ManagementMews OperationsRate Management

 

In Mews Operations, you can price your accommodation based on a guest's age. You do this by creating and configuring age categories in your property settings. You can then use these categories to set specific rates depending on the guest's age. This helps you broaden your property's services regarding guest segments, for example, to host school trips or offer a special rate for seniors. 

 

You can configure up to four different age categories, for example, Infant (0-3), Child (4-12), Teenager (13-18), Senior (65+). The fifth and default category is “Adult”, for which Mews only allows name customization. Once you configure your age categories, you can set up the rates for your spaces based on these categories and configure your products based on your guests’ age.  

 

In this article you can learn about: 

 

How to add an age category

  1. In Mews Operations, go to the main menu icon  > Settings > Services.
  2. Click a bookable service, for example, Stay.
  3. Click Age categories.
  4. Click Mews Operations Add Icon  Age Category.
  5. Complete the following fields:
        • Add translation: In the drop-down, click to select the language you want to add. This creates duplicates of the fields listed below. You can then enter the information again in your selected language.
        • Name: Enter the name for the category you want to set up, for example, Infant, Child, Teenager, etc.  
        • Short name: Enter a short name, up to six characters, for example, Teen for Teenager.
        • Classification: In the drop-down, click to select the classification for this age category, for example, Adult or Child. 
        • From: Enter the minimum age for this category, for example, "0" for an infant. 
        • To: Enter the maximum age for this category, for example, "3" for an infant.

      Configureagecategories

       

      1. Click Create.

       

      You can now use the configured age category in Mews Operations.  You can repeat steps 1-6 to add more categories. 

       

      How to review the number of used age categories

      You can review the number of remaining age categories at the top right of the Age categories page. 

      1. In Mews Operations, go to the main menu icon  > Settings > Services. 
      2. Click a bookable service, for example, Stay. 
      3. Click Age categories. 

      Agecategoryquotas   

      You can now see the age categories quota. For example, if you create three age categories, the page displays the quota of 4/5, which includes the default “Adult” category. You can create one more category. 
       

      How to remove an age category 

      Note: You cannot remove the default “Adult” age category. 

      To remove an age category, do the following: 

      1. In Mews Operations, go to the main menu icon  > Settings > Services. 
      2. Click a bookable service, for example, Stay. 
      3. Click Age categories. 
      4. Click the name of the age category you want to remove from the system. This opens the category details. 

        Screenshot of the Age category page in Mews Operations. 
      5. Click icon  Delete. This opens the confirmation dialogue. 

        Screenshot of the confirmation dialogue when deleting an age category in Mews Operations 
      6. Click Delete to confirm. Note: Deleting an age category also deletes the linked pricing configuration. 

       

      This deletes the age category. 

       

      You can learn more about configuring product details based on age categories here. 

       

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