Customer groups in Mews POS allow you organize customer profiles into segments for organisational purposes. Managers can use customer groups to identify special customers or customers with specific needs, for example, VIP customers. This helps you identify customers that require a special service or to organise data for reporting purposes. You assign a customer to a group from the customer profile within Mews POS web dashboard, You update or assign these groups when you create a new profile. You can view the group a customer belongs to from the customers profile page.
To add a customer to a customer group from the Mews POS web dashboard:
- Click Customers.
- Click the customer's name you want to add to a group. The customer profile side-window appears.
- Click
.
- Click the Group Names drop-down to select one or multiple customer groups.
- Click Save.
This adds a customer to a customer group in Mews POS.
You can learn more about how to create a customer group here