How to charge orders to a room with the guest’s key card in Mews POS

If you use Mews as your property management system, your guests can add their food and beverage consumption to their rooms with their NFC-enabled key cards. The transaction is secure and reduces manual work for your staff. 

You need to email Mews POS support at [email protected] to enable this option for all your NFC-enabled devices.

Note: 

• To charge orders to your guest’s room using their contactless key cards, use devices with NFC capabilities, such as a smartphone. You need to enable NFC in your device settings. 
•  Mews POS currently only supports Onity, Salto, and VisiOnline key cutters. 

To charge orders to your guest’s room using their NFC-enabled key card: 

1. In the payment screen of your guest’s order, tap Charge to room.
2. Tap Scan guest’s key card, take your guest’s keycard, and tap on your device. Note: The Mews POS app reads the keycard’s serial number via NFC and searches for the guest’s reservation.
   
   
   
   
3. Tap Charge.
4. The guest can now add a tip or tap Pay.
   
   
   
   
5. To authorize the charge, the guest needs to sign on the device’s screen and then tap Charge to room.
   
   
   
   
6. On the confirmation screen, you can choose to:
7. • send the bill via SMS,
   • send the bill via e-mail, or 
   • print the bill. 
     
     
     
     
8. Tap OK. 

 

When the system confirms the payment, you receive an automatic confirmation message. Mews POS also displays the charge on the billing screen of your guest’s profile. 

You can learn more about creating a new order using Mews POS here.