How to configure your business day in Mews Operations to include late charges in reports and ledgers

AccountingMews Operations

To help you manage financial reporting and reconciliation in your property you can ensure your reports and ledgers accurately reflect real-life activity by defining your business day to include transactions that happen after midnight—such as outlet charges or late check-ins. You complete this setup in your property settings in Mews Operations to avoid mismatches between expected and reported revenue, or when your operations often run late into the night.

 

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Note
  • Mews is currently releasing this feature region by region.
  • You cannot change ledger data retroactively. If a transaction is updated, Mews posts a corrected version in the current business day.
  • The Manager Report still uses a rolling Editable History Window, so if your editable window does not match your offset, some discrepancies may occur.
    • To reduce these mismatches:
      • Set your Editable History Window duration to match the time between Check-in time and Business day closing time. For example, if your check-in time is 15:00 and offset is 04:00, set your editable window to 13 hours
  • Changing the business day closing offset creates a longer or shorter business day on the day you make the change, and resets to a new 24-hour period from the next day onward.
  • If your property uses sales day payout, this configuration also determines the timing of those payouts.
  • The system posts relative priced products before or after the configured business day closing time, to allocate revenue to the correct business day. For example, the system allocates revenue for items like breakfast to the correct business day.

 

How to configure your business day closing offset

  1. In Mews Operations, go to the main menu Main menu in Mews Operations  > Settings > Property.
  2. Scroll down to find the Business day closing offset setting.
  3. In the Hours and Minutes fields, enter the time you want to mark the end of your business day:
  • For example, 4 Hours and 0 Minutes means your business day runs from 04:00 to 04:00 the next day. Note: Mews sets the default as zero in both the Hours and Minutes fields to replicate the current setup of midnight to midnight.
  1. Click Save.

Note: The offset is in hours and minutes after midnight, so “04:00” means 4:00 a.m. local time.

 

Once configured, Mews uses your defined business day closing time to group and calculate charges and revenue across reports and ledgers. This ensures more accurate tracking of operational activity, especially if it continues into the early morning.

 

This configuration affects the following reports:

  • Deposit ledger
  • Guest ledger
  • City ledger
  • Trial balance
  • Manager report

These reports now group transactions within the 24-hour period defined by your business day closing offset. For example, if your offset is set to 04:00:

  • A guest checks in at 02:00 on September 2
  • The transaction is counted toward the business day of September 1

Key outcomes:

  • Charges posted after midnight but before your closing time are reported as part of the previous business day
  • Revenue aligns better with actual operations (e.g. late restaurant charges, no-show check-ins)
  • The Manager report and ledgers use the same logic, reducing reconciliation effort
  • You can view the parameters used by the Manager report in the export under the Parameters tab.

 

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