How to customize guest titles in Mews Operations

In Mews, users with administrator or create and manage guest titles permissions can configure guest titles on a chain level for all their properties. You can create custom title groups such as military, cultural or academic and add as many titles as you need in each group. The system then displays these titles in guest profiles and emails for tailored communication. Mews does not translate these titles, you need to add each title in every language you want to offer to guests.

How to customize guest titles on a chain level:

1. In Mews Operations, go to the main menu  > Settings > Property.
2. In the new screen, click Guest experience > Guest titles.
3. Click + Create group.
4. In the side-window, enter the following details:
   • Group name*: Enter a name for the group, for example, Honorific titles.
   • Guest title*: Enter the guest title you want to add, such as, Lord or Sheikh. 
   • Code (internal use): Enter an internal code for you and your staff which is visible in reports.
5. Click Save to save or click Add title to add more titles.

This configures guest titles on a chain level for all your properties.