How to delete customized email templates in Mews Operations

Mews sends emails to guests on your behalf to inform them about changes to their reservations, charge failures, and more. You can customize these emails to better suit your property’s needs. If required, you can later delete these customized templates. Note: Once you delete a template, you cannot restore it. 

To delete an email template:

1. In Mews Operations, go to the main menu  > Settings > Property.
2. On the left, click on Guest experience > Mail templates.
3. Click on the template you want to delete and click Edit. 
4. Click Delete > Delete to confirm.  

This deletes your customized email template.  If there are no customized templates, Mews sends the default template to guests instead. 

You can learn more about customizing email templates here.