Why do email template changes take time to become active in Mews Operations?

Email templates are critical for communication with guests and partners, making them a potential target for unauthorized changes. To ensure security, Mews delays email template updates after saving. This allows property administrators time to review changes before they go live. You can see the expected delay in Mews Operations when you update an email template. 

As an added layer of security, Mews notifies property administrators via email when an authorized or unauthorized user updates an email template.

 

To minimize the risk of unauthorized changes:  

• Only assign property administrator privileges to essential staff members. 
• Restrict email editing permissions to users who require them for their daily tasks. 
• Limit user access to the minimum necessary for their role to reduce potential impacts if an account is compromised. 

You can learn more about managing and verifying email template changes here.