Mews sends emails to guests on your behalf with relevant information regarding their reservations and payments. In Mews, you can build a new template for an existing email from scratch and customize it according to your property’s branding. You can use loops to automatically repeat a row of content for each item in a list, for example, breakfast, parking or multiple reservations. If a reservation includes three additional bookings, the looped content appears three times, once for each booking. Once you create a loop, you need to close it. This is important if you have nested loops, for example, a loop within another loop. You can delete any customized templates you edit if required or use the default Mews template.
To use loops to automatically repeat content:
- In Mews Operations, go to the main menu
> Settings > Property > Guest experience > Mail templates.
- Find the template you want to edit and click Edit.
- Click the Rows tab, then in the dropdown, click:
- Empty: To select the default rows without any content. Note: If you add a default row, you need to add content to it before you can create a loop.
- Mews: To select the customized rows with Mews content.
- Drag and drop a row block to insert it into the template.
- In the side-window, go to Dynamic content and click Select condition. Note: You can also click Add condition to add your own customized content. This is optional and requires knowledge of HTML and its use. For advanced users only.
- In the new window, click Rendering loops, then click to select from the following:
- Start reservation loop: To display every future reservation for that guest.
- End loop: To close a loop. You need to use this to close reservation loops and extra loops.
- Cancellation loop: To display every cancellation policy in the reservation.
- Extra loop: To display every extra in the reservation, for example, additional services.
- Pricing item loop: To display every item in the reservation, for example, welcome drink, massage or dinner.
- To close the loop, you can:
- Drag and drop a new row block under the loop you created, go to Dynamic content > Select condition > End loop, or
- In the existing loop, go to Dynamic content > Edit, then under After, enter “{% endfor %}” and click Save.
- Note: You only need to close the Start reservation loop and Extra loop.
- Click Preview to preview the email.
- Click Save and exit to save or click Reset to remove all customizations and revert back to the default Mews templates.
This adds a loop to repeat a content row in the mail template.
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