If you get a "Please enter a valid date and time." error message when creating a new optional reservation, it's because the date is set on the day of the reservation's arrival and the time is at or past your property’s arrival time.
To fix it, move either the date to another one prior to the starting date of the reservation or set the time before your property's arrival time.
Learn more in the Set up and overview of bookable service settings article.
Optional reservation release date error
Was this article helpful?
Related Articles
Confirm or cancel optional reservations 62.15KNumber of Views Confirm or cancel inquired reservations 14.01KNumber of Views Creating availability blocks in Mews Operations 66.58KNumber of Views How to fix "Bill has items with future consumption date" error in Mews Operations 14.11KNumber of Views How can guests confirm or cancel an optional booking via Online Guest Services? 50.68KNumber of Views