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NederlandsThe GuestCentric channel manager integration provides global distribution of your properties' rates and availability, direct from Mews Operations. You can set up this integration in Mews Operations and update rates, availability, and restrictions in GuestCentric to receive reservations in Mews Operations. This channel manager is a two-way connection, meaning that Mews Operations manages availability, rates, and restrictions, while GuestCentric pushes reservations into Mews Operations.
You can learn more on the GuestCentric website.
Note
- If you're already live with Mews, Mews does not configure the integrations for you.
- If you have any problems fixing the mapping errors within Mews, contact the Mews Support Team by submitting a support ticket through the Mews Digital Assistant.
- Make sure you have a contract with GuestCentric before connecting this integration.
To connect and configure the GuestCentric integration, complete steps 1 – 3 in the Connect and configure your channel manager integration to receive reservations through external channels help article.
Map companies and travel agency contracts (optional)
This step is optional. You should complete this only if you want to assign reservations received from the channel manager to a company in Mews Operations.
For each travel agency profile you want to map, complete the steps in the Setting up travel agencies help article.
Map channel manager age categories (optional)
This step is optional. You should only complete this if you want reservations from the channel manager to include age category information.
To receive reservations with age categories through your channel manager and correctly allocate each guest with a respective age category, you need to map them in the channel manager age category mapping.
GuestCentric sends only Adult and Child age categories to Mews.
To map channel manager age categories, follow the steps in the Configuring channel manager settings to receive reservations with age categories help article.
Testing the integration allows you to check whether you configured the integration correctly. You can test this with a small set of reservations for the next 7 days.
To test the integration, complete step 4 in the Connect and configure your channel manager integration to receive reservations through external channels help article.
To enable the integration, complete step 5 in the Connect and configure your channel manager integration to receive reservations through external channels help article.
This completes the connection and configuration of the GuestCentric integration from the Mews Marketplace.
Now you can start receiving reservations in Mews Operations from the GuestCentric channel manager integration.