Receive reservations using the MASCH channel manager for Mews Operations

Integrations SetupMews Marketplace

The MASCH channel manager integration provides global distribution of your properties' rates and availability, direct from Mews Operations. You can set up this integration in Mews Operations and update rates, availability, and restrictions in MASCH, to receive reservations in Mews Operations. This channel manager is a two-way connection, meaning that Mews Operations manages availability, rates, and restrictions, while MASCH pushes reservations into Mews Operations.

 

Note:

  • If you're already live with Mews, Mews does not configure the entire channel manager integrations for you. If you have any problems fixing the mapping errors within Mews, contact the Mews Support Team to help you troubleshoot.
  • Make sure to have a contract with MASCH before connecting this integration.
  • The MASCH integration does not support Reservation modification. Reservations can only be created or canceled.


In this article, you can learn how to receive reservations in Mews Operations through the MASCH integration:

 

 

Step 1: Connect and configure the MASCH integration

To connect and configure the MASCH integration, complete steps 1 – 3 in the article here.

 

Map companies and travel agency contracts (optional)

This step is optional. You should complete this only if you want to assign reservations received from the channel manager to a company in Mews Operations.

 

For each travel agency profile, you want to map, complete the steps in the article here.

 

 

Map channel manager age categories (optional)

This step is optional. You should only complete this if you want reservations from the channel manager to include age category information.

 

To receive reservations with age categories through your channel manager and correctly allocate each guest with a respective age category, you need to map them in the channel manager age category mapping.

 

To map channel manager age categories, follow the steps in the article here.

 

 

Step 2: Send mapping information to MASCH

  1. In Mews Operations, go to the main menu Mews Operations Menu Icon  > Marketplace > My subscriptions.
  2. Locate the MASCH integration and click Edit to go to the settings.
  3. Click Download at the screen’s top right corner. The mapping file downloads to your machine.
  4. Send the file to MASCH - [email protected].

MASCH instructs you on how to complete the mapping in MASCH extranet. Once complete, proceed to the next step.
 

 

Step 3: Test the integration

Testing the integration allows you to check whether you configured the integration correctly. You can test this with a small set of reservations for the next 7 days.  

 

To test the integration, complete step 4 in the article here.

 

Step 4: Enable the integration

To enable the integration, complete step 5 in the article here.

 

This completes the connection and configuration of the MASCH channel manager integration from the Mews Marketplace.

 

MASCH provides real-time updates of your property’s rates and availability across multiple channels. Now you can start receiving reservations in Mews Operations from the MASCH channel manager integration.

 

 

 

You can learn about troubleshooting channel manager errors here.

 

 

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