The vioma CST channel manager integration provides global distribution of your properties' rates and availability, direct from Mews Operations. You can set up this integration in Mews Operations and update rates, availability, and restrictions in vioma CST, to receive reservations in Mews Operations. This channel manager is a two-way connection, meaning that Mews Operations manages availability, rates, and restrictions, while vioma CST pushes reservations into Mews Operations.

 

Note:

• If you're already live with Mews, Mews does not configure the entire channel manager integrations for you. If you have any problems fixing the mapping errors within Mews, contact the Mews Support Team to help you troubleshoot.
• Make sure to have a contract with vioma CST before connecting this integration.

In this article, you can learn how to receive reservations in Mews Operations through the vioma CST integration:

 

• Step 1: Connect and configure the vioma CST integration
• Map companies and travel agency contracts (optional)
• Map channel manager age categories (optional)
• Step 2: Test the integration
• Step 3: Enable the integration

 

Step 1: Connect and configure the vioma CST integration

To connect and configure the vioma CST integration, complete steps 1 – 3 in the article here.

Map companies and travel agency contracts (optional)

This step is optional. You should complete this only if you want to assign reservations received from the channel manager to a company in Mews Operations.

 

For each travel agency profile, you want to map, complete the steps in the article here.

 

Map channel manager age categories (optional)

This step is optional. You should only complete this if you want reservations from the channel manager to include age category information.

 

To receive reservations with age categories through your channel manager and correctly allocate each guest with a respective age category, you need to map them in the channel manager age category mapping.

 

To map channel manager age categories, follow the steps in the article here.

 

Step 2: Test the integration

Testing the integration allows you to check whether you configured the integration correctly. You can test this with a small set of reservations for the next 7 days.  

 

To test the integration, complete step 4 in the article here.

 

Step 3: Enable the integration

To enable the integration, complete step 5 in the article here.

 

This completes the connection and configuration of the vioma CST channel manager integration from the Mews Marketplace.

 

vioma CST provides real-time updates of your properties rates and availability across multiple channels. Now you can start receiving reservations in Mews Operations from the vioma CST channel manager integration.

 

You can learn about troubleshooting channel manager errors here.