Apple Wallet is a digital wallet developed by Apple and available on iOS devices which allows users to store coupons, ID cards and more directly in their iPhone or Apple Watch. Properties using Vingcard’s door locks and Vostio Access Management System can allow guests to add their room key to their Apple Wallet. After completing their online check-in, guests can add the key to their wallet and use their iPhone or Apple Watch to unlock their doors. The Wallet-based Digital Key journey begins at the last step of a guest’s online check-in and ends when they unlock their room using the key.

Note:

• Guests who skip Add to wallet at the end of online check-in can also create their key directly from the Guest Portal homepage later.
• Guests who complete online check-in from a desktop device can use the desktop to add their key to their iPhone or Apple watch.

 

In this article you can learn about the following steps of the Wallet-based Digital Key journey for iOS:

• Step 1: Welcome screen
• Step 2: Wallet sign-in
• Step 3: Room access

Step 1: Welcome screen

1. When a guest completes their online check-in, the guest portal displays the Digital Key screen where they can tap Add to Apple Wallet to start the process.

  

Step 2: Wallet sign-in

The system redirects guests to a new screen where they need to:

1. Tap Sign-in to open Apple Wallet.
2. Tap Sign-in again to sign in to their Apple account.
3. Tap to select devices where the guest can access the key.
4. Tap Add to confirm.
5. Tap Done to return to the guest portal home page.

After adding the key to their wallet, the guest can use their device to unlock their room.

Step 3: Room access

Once the guest checks in, they can easily find their room and access it by tapping their device on the appropriate door lock.

This completes the Wallet-based Digital Key journey in the Guest Portal for guests using iOS devices.