Mews Business Intelligence, or Mews BI, can report on beds as well as rooms. If your property sells individual beds in shared dorms, a property admin can switch Mews BI to the Hostel and hybrid reporting model. Your occupancy, average rate, and revenue figures can then count beds, rooms, or each space the way you sell it, so the numbers match how you sell. You can switch back to the Standard model at any time.
This article is for property admins at hostels and hybrid properties, i.e., properties that sell both private rooms and dorm beds. Hotel-only properties do not need to change anything and should not switch, or their dashboards show no data.
In this article, you can learn about:
Using Mews Business Intelligence for hostels
Why hostels need bed-based reporting
When Mews BI counts in rooms, each room is one unit. This works for hotels, but not for dorms. When you sell one bed in a dorm, the whole dorm counts as one occupied room.
For example, you have a dorm with 6 beds, and you sell 5 of them:
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Room: Mews BI shows 1 occupied room.
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Bed: Mews BI shows 5 beds sold out of 6, which is an occupancy of 83%.
Both numbers are correct. They answer different questions. Counting in beds tells you how full your beds are and what each bed earns. Counting rooms tells you how many rooms are in use, which some management teams still report, because one occupied bed blocks the whole room for other room bookings.
Who can use hostel and hybrid reporting
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Hostel and hybrid reporting is available in both Mews BI and Mews BI Pro.
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Only property admins can change the reporting model.
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The reporting model applies to your whole workspace. In Mews BI, this is your property. In Mews BI Pro, every property in your workspace switches together, for example, all properties in your chain.
Note: Hostel and hybrid reporting works only for properties with space categories set up as dorms or beds in Mews Operations. If the properties in your workspace have none, for example, a hotel-only portfolio, your dashboards show no data. In that case, stay on Standard.
How to switch Mews Business Intelligence reporting to Hostel and hybrid
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In Mews Operations, go to the main menu
> Settings > Business Intelligence.
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Select Reporting setup.
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Select Hostel and hybrid, then click Continue.
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Review the summary of changes, then click Switch to Hostel and hybrid.
Mews BI rebuilds your workspace. This takes about a minute, and reporting is unavailable until it finishes.
After the switch:
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Curated dashboards that show a rate or occupancy measure get a new Space mode filter.
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Mews BI adds the Bed vs. room overview dashboard.
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Mews BI automatically converts existing custom dashboards and exports that use occupancy, ADR, or RevPAR. Check them after the switch to make sure the results are what you expect.
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Dashboard and tile names stay the same.
To switch back, go to Reporting setup again, select Standard, then click Switch to Standard.
Note: The reporting model changes how your dashboards count. It does not change any data in Mews Operations.
Choosing a space mode on your dashboards
The space mode decides what counts as one unit when a dashboard calculates occupancy, ADR, and RevPAR. You choose it in the Space mode filter at the top of the dashboard. The default is Bed.
| Space mode | One unit is | Use it when |
|---|---|---|
| Bed | Every bed in the property, including beds in private rooms and suites. This is the default. | You want to see what each bed earns across the whole property. |
| Room | Every room. A dorm counts as one room, however many of its beds you sell. | You want to compare with your figures from before you switched, or with hotels in the same group. |
| Blended | Each unit as you sell it: a dorm bed on its own, a private room as a whole. | Your property sells both dorm beds and private rooms. |
Note: Tile names stay the same in every space mode. Check the Space mode filter before you share a number.
The Space mode filter is available on the following 12 curated dashboards. The Bed vs. room overview dashboard does not have it, as it already shows beds and rooms side by side.
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ADR
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Booking curve and trends
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Channel performance
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Companies & Corporate Business
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Daily summary
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Guest demographics
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Multiproperty
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Occupancy
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Reservations
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Revenue
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RevPAR
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Travel agencies
How metrics are calculated in each space mode
Only the count of units sold and units available changes with the space mode. Accommodation revenue is the same in every space mode.
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Occupancy: units sold ÷ units available × 100.
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ADR: accommodation revenue ÷ units sold.
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RevPAR: accommodation revenue ÷ units available.
This means that ADR × occupancy = RevPAR in every space mode.
For example, your property has one 6-bed dorm that you sell per bed at EUR 25, and one private double room that you sell as a whole at EUR 80. On one night, you sell 5 dorm beds and the private room, so your accommodation revenue is EUR 205.
| Space mode | Units sold | Occupancy | ADR | RevPAR |
|---|---|---|---|---|
| Bed | 7 of 8 beds, i.e., 5 dorm beds and the 2 beds in the private room | 88% | EUR 29.29 | EUR 25.63 |
| Room | 2 of 2 rooms, i.e., the dorm and the private room | 100% | EUR 102.50 | EUR 102.50 |
| Blended | 6 of 7 units, i.e., 5 dorm beds and the private room | 86% | EUR 34.17 | EUR 29.29 |
The following figures stay the same in every space mode: guest-nights, arrivals, length of stay, Pickup, and On the books.
The Bed vs. room overview dashboard in Mews BI
When you switch to Hostel and hybrid, Mews BI adds the Bed vs. room overview dashboard. It shows your property counted per bed and per room side by side, so it does not have a Space mode filter. Use it when you need both at once, for example, to track bed occupancy for daily pricing and room occupancy for a management report.
The dashboard includes:
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Occupancy: Bed occupancy, Room occupancy, Dorm room occupancy, i.e., the share of dorms with at least one bed sold, and Beds per room sold.
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Average daily rate: Bed ADR and Room ADR, plus ADR per bed and per space across all your accommodation revenue.
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Revenue and yield: RevPAB, i.e., revenue per available bed, RevPAR, Accommodation revenue, and TRevPAB, i.e., total revenue per available bed.
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Trends and patterns: Both readings by month and by weekday.
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Revenue by selling mode: The share of accommodation revenue from dorm beds and from rooms sold as a whole.
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Inventory and property detail: Your capacity in rooms and beds by space type, and both readings by property and space category.
Each figure is compared with the same period last year.
For example, if you sell 1 bed in a 6-bed dorm, the dashboard shows 1 bed sold out of 6 and 1 room in use.
Known limitations of hostel and hybrid reporting
The following features are not available yet in hostel and hybrid reporting. Mews plans to add them in a future release.
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Dorm fill rate: This metric is not available yet. Use Dorm room occupancy and Beds per room sold on the Bed vs. room overview dashboard instead.
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Several currencies: Mews BI shows amounts in each property's own currency and does not convert them. If your properties use different currencies, totals across all properties are not meaningful.
Moving from Mews Analytics to Mews BI
Mews BI replaces Mews Analytics. If you use Mews Analytics today, hostel and hybrid reporting gives you the same bed-based figures in Mews BI.
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If you are an existing Mews Analytics customer, you get Mews BI Pro free of charge until your next contract renewal.
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To use Mews BI Pro, you need to accept the Mews BI terms and conditions. If you decline, you stay on Mews BI. You keep hostel and hybrid reporting, but you cannot create custom dashboards.
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Mews sends you a notice by email before Mews Analytics is removed.
Once you switch to Hostel and hybrid, your dashboards count beds as well as rooms. This means you can see how full your beds are and what each bed earns, while still reporting on rooms whenever you need to.