Change your Mews user account password

Front Office OperationsMews Operations

There may be instances when you need to change or reset your Mews user account password, for example, in case you forget the password, or need to change it for security reasons.

 

Your Mews user account password needs to consist of 12 characters and include symbols or special characters. You can learn more about tips for a secure password here.   

 

For new employees who did not receive a welcome email providing access to their Mews user accounts, you can refer to this article. 

 

You can set up and use a password manager to store your passwords and recovery codes. You can learn more here.


 

In this article you can learn how to:  

Change your user account password

  1. In Mews Operations, click the user icon at the top right.
  2. Click Account - icon .png to go to your Mews user account:

Account drop-down - main screen - user account.png  

  1. Click on the Privacy and security tab. 

Privacy and security - user account.png  

  1. Click Change your password. Note: You need to enter your current password as a security measure. 

 

  1. Enter your current password in the Password* field and click Continue.  

 

  1. Enter your new password in the New password* field, and re-enter it in the Confirm new password* field. Note: Your Mews user account password needs to consist of 12 characters and include symbols or special characters.  
  2. Click Save. 

 

This changes your password. You can now login with your new password.   

 

Reset your user account password 

You can reset your user account password via the Mews sign-in screen. You can learn more here.  

 

 

You can learn about how to secure your user account with two-factor authentication here. 

 

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