How to refund a cash payment?

AccountingMews PaymentsMews OperationsPayment OptionsTroubleshooting in Mews

To reflect a cash refund in Mews, follow these steps:

 

  1. Open the customer's profile.
  2. Go to the Billing tab. Find the bill you want to settle.
  3. Click next to Process payment.
  4. Select Add external payment.
  5. Select Cash payment.
  6. Enter the amount in negative.
  7. Click Submit.
  8. The refund appears on the billing screen.
  9. You can close the refund against a negative item (for example a product or accommodation), or against a payment. 
Was this article helpful?
10



Feedback