How to add a tip in Mews POS when taking a cash payment

Customers content with your service may want to leave a tip when they pay for their order, as a reward for your service. For guests who choose to pay in cash, you can record the tip in Mews POS for accounting and reporting purposes.

 

To accept tips in the Mews POS app, you first need to enable tipping for your payment methods. You can learn how to configure your payment methods using the Mews POS web dashboard here. 

 

Note: To avoid discrepancies between reports, enter your tips in the Mews POS system once your customer pays. 

 

To add a tip when taking a cash payment:  

1. In Mews POS app, open the order you want to charge. 
2. Tap . 
3. On the payment screen, tap Cash. 
4. On the next screen, enter the following: 

1. • Received amount: Add the total amount your guest paid. 
   • Tip amount: Add the tip amount received.  
     
     
     
     

5. Click CONFIRM CASH PAYMENT. To send the receipt to the guest, tap:
   • Send via SMS, 
   • Send via e-mail, or 
   • Print.
     
     
     
     
6. Tap OK.

You can view the payment, including the tip, in the invoice list.  

You can learn more about adding a tip when using a Mews Terminal here.