The INNsight channel manager integration provides global distribution of your properties' rates and availability, direct from Mews Operations. You can set up this integration in Mews Operations and update rates, availability, and restrictions in INNsight, to receive reservations in Mews Operations. This channel manager is a two-way connection, meaning that Mews Operations manages availability, rates, and restrictions, while INNsight pushes reservations into Mews Operations. 

 

Note: 

• If you're already live with Mews, Mews does not configure the entire channel manager integration for you. If you have any problems fixing the mapping errors within Mews Operations, contact the Mews support team to help you troubleshoot.
• This integration works in a net pricing environment only.
• Make sure to purchase INNsight before connecting this integration.

 

You can learn more about the INNsight integration here.

In this article, you can learn how to receive reservations in Mews Operations through the INNsight integration:

 

• Step 1: Connect and configure the INNsight integration
• Map companies and travel agency contracts (optional)
• Step 2: Send mapping info to INNsight
• Step 3: Test the integration
• Step 4: Enable the integration

 

Step 1: Connect and configure the INNsight integration

To connect and configure the INNsight integration, complete steps 1 – 3 in the article here.

 

Note: INNsight provides unique codes for product mapping.

 

Map companies and travel agency contracts (optional)

This step is optional. You should complete this only if you want to assign reservations received from the channel manager to a company in Mews Operations.

 

For each travel agency profile, you want to map, complete the steps in the article here.

Note: Mews recommends that you only map the most specific reservation sources.

 

Step 2: Send mapping info to INNsight

1. In Mews Operations, go to the main menu   > Marketplace > My subscriptions.
2. Locate the INNsight integration and click Edit to go to the settings.
3. Find and copy the Channel manager code. Note: INNsight refers to this ID as a "connection token."
4. Send this to INNsight support at [email protected].

 

INNsight support will pulls the Mews Operations mapping information to INNsight and instructs you on how to complete the mapping in INNsight. Once complete, continue to the next step.

 

Step 3: Test the integration

Testing the integration allows you to check whether you configured the integration correctly. You can test this with a small set of reservations for the next 7 days.  

To test the integration, complete step 4 in the article here.

 

Step 4: Enable the integration

To enable the integration, complete step 5 in the article here.

 

This completes the connection and configuration of the INNsight channel manager integration from the Mews Marketplace.

 

INNsight provides real-time updates of your properties rates and availability across multiple channels. Now you can start receiving reservations in Mews Operations from the INNsight channel manager integration.

 

You can learn about troubleshooting channel manager errors here.