Photo proof in Flexkeeping lets users show instant proof of a completed assignment by snapping a live photo when they mark the assignment as done. The photo automatically populates in Flexkeeping, so all team members can see when a task is done. There are no more manual checks or time-consuming follow-ups, and you get much more transparency, accuracy and accountability. You add photo proof from a mobile device only, in the Flexkeeping mobile app; you can view photo proof in the assignment details and in the analytics in the Flexkeeping web app on a desktop.  Flexkeeping administrators decide which user groups must provide photo proof for each assignment type.

 

In this article, you can learn about:

• How to add photo proof to completed assignments in Flexkeeping

  • What photo proof does in Flexkeeping

  • Add photo proof when you mark an assignment as done in the Flexkeeping mobile app

  • Questions about photo proof in Flexkeeping

    • Is photo proof available in both the Flexkeeping web app and the Flexkeeping mobile app?

    • Which types of assignments can use photo proof in Flexkeeping?

    • What do you need to use photo proof in Flexkeeping?

 

How to add photo proof to completed assignments in Flexkeeping

Photo proof is a live photo that a Flexkeeping user takes in the Flexkeeping mobile app when they mark an assignment as done. The photo is then shown in the assignment details.

The screenshot shows photo proof on an assignment in Flexkeeping. 

What photo proof does in Flexkeeping

Photo proof in Flexkeeping has these key capabilities:

• Instant visual validation at scale: photo proof uploads automatically to the assignment details, so teams can chase less and trust more.

• In-app live photo capture: there are no gallery uploads, which means more transparency and less friction for staff.

• Customized configuration: Flexkeeping administrators decide which user groups must provide photo proof for each assignment type, so standards are enforced without overburdening all users. 

Add photo proof when you mark an assignment as done in the Flexkeeping mobile app

When photo proof is required for your user group and the assignment type, the Flexkeeping mobile app asks you for a photo when you mark the assignment as done.

1. In the Flexkeeping mobile app, open the assignment.

2. Tap Mark as Done. The Flexkeeping mobile app prompts you to take a photo and automatically opens the camera view. You cannot upload an image from your gallery.

3. Take the photo. After you snap the photo, the assignment moves to Completed.

The photo is now visible in the Photo Proof section of the assignment details.

The screenshot shows the Photo Proof section of the assignment details in Flexkeeping.

Questions about photo proof in Flexkeeping

These are the frequently asked questions about photo proof in Flexkeeping.

Is photo proof available in both the Flexkeeping web app and the Flexkeeping mobile app?

A photo proof can only be added from a mobile device, in the Flexkeeping mobile app. However, photo proofs can be seen in the Flexkeeping web app on a desktop through the assignment details and the analytics. 

Which types of assignments can use photo proof in Flexkeeping?

Photo proof can be configured for these assignment types in Flexkeeping: tasks, repairs, cleaning flaws and room orders.

What do you need to use photo proof in Flexkeeping?

The photo proof feature is available to use on the mobile version of the Flexkeeping app, the Flexkeeping mobile app.

 

Once a Flexkeeping user adds photo proof to a completed assignment, all team members can see in the assignment details that the assignment is done, without manual checks or follow-ups.