The RateTiger channel manager integration provides global distribution of your properties' rates and availability, direct from Mews Operations. You can set up this integration in Mews Operations and update rates, availability, and restrictions in RateTiger, to receive reservations in Mews Operations. This channel manager is a two-way connection, meaning that Mews Operations manages availability, rates, and restrictions, while RateTiger pushes reservations into Mews Operations. 

Note:

• If you're already live with Mews, Mews does not configure the entire channel manager integration for you. If you have any problems fixing the mapping errors within Mews Operations, contact the Mews support team to help you troubleshoot.
• Make sure to purchase RateTiger before connecting this integration.
• This integration works in both net and gross pricing environments.
• RateTiger extranet does not have a calendar view to show availability, rates and restrictions.
• You can contact RateTiger support at [email protected].

You can learn more about the RateTiger integration here.

• Step 1: Connect and configure the RateTiger integration
• Map companies and travel agency contracts (optional)
• Step 2: Send mapping information to RateTiger
• Step 3: Test the integration
• Step 4: Enable the integration

Step 1: Connect and configure the RateTiger integration

To connect and configure the RateTiger integration, complete steps 1 – 3 in the article here.

Map companies and travel agency contracts (optional)

This step is optional. You should complete this only if you want to assign reservations received from the channel manager to a company in Mews Operations.

For each travel agency profile, you want to map, complete the steps in the article here.

Step 2: Send mapping information to RateTiger

1. In Mews Operations, go to the main menu   > Marketplace > My subscriptions.
2. Locate the RateTiger integration and click Edit to go to the settings.
3. Find and copy the Channel manager code, then send this to RateTiger. Note: RateTiger refers to this code as a "connection token".

RateTiger support pulls the Mews Operations mapping information to their system and instructs you on how to complete the mapping in RateTiger. Once complete, proceed to the next step.

Step 3: Test the integration

Testing the integration allows you to check whether you configured the integration correctly. You can test this with a small set of reservations for the next 7 days.  

To test the integration, complete step 4 in the article here.

Step 4: Enable the integration

To enable the integration, complete step 5 in the article here.

This completes the connection and configuration of the RateTiger channel manager integration from the Mews Marketplace.

RateTiger provides real-time updates of your properties rates and availability across multiple channels. Now you can start receiving reservations in Mews Operations from the RateTiger channel manager integration.

You can learn about troubleshooting channel manager errors here.