Receive reservations using the Reservit channel manager for Mews Operations

Integrations SetupMews APIMews Marketplace

The Reservit channel manager integration provides global distribution of your property's availability and rates, directly from Mews Operations. The integration uses a two-way connection. Mews Operations manages availability, rates, and restrictions. Reservit sends reservations into Mews Operations.

Mews does not send reservations to Reservit.

 

ⓘ
Note
  • You configure the integration yourself. Mews does not do this for you.
  • Sign a contract with Reservit before you connect the integration.
  • Add the Reservit Payments integration along with the channel manager integration.
  • Inform Reservit before you begin setup.
  • Contact [email protected] for global support. Contact [email protected] if your property is in Canada.
  • When you first connect the integration, Mews sends all availability, rates, and restrictions to Reservit for the next 700 days. This happens automatically on connection day.

In this article, you learn how to receive reservations in Mews Operations through the Reservit integration:

 

Step 1: Connect Reservit

ⓘ
Note
  • In the Channel manager code field, enter the connection token from Reservit.
  • Enter your credentials before Reservit pulls the mapping.
  • Reservit calls the Channel manager code the connection token.
  • Use a maximum of 16 characters for all rate codes, space category codes, and product codes.
  • When you first connect, Mews sends all data for the next 700 days to Reservit. This includes availability, rates, and restrictions.
  • In Mews Operations, go to the main menu > Marketplace.
  • Under Categories, click Distribution.
  • Locate the Reservit integration and click Explore.
  • Click Connect integration. On successful connection, Mews Operations redirects you to the My subscriptions tab.
  • In the list of integrations, find Reservit and click Edit.
  • Enter the Reservit credentials and CRS ID.
  • Click Save.

 

Step 2: Configure the Reservit integration and mapping

ⓘ
Note

Where do I get the documentation for mapping?
Reservit pulls mapping data directly from Mews after you send the Channel manager code.

What should I map?
Map all the following in Mews:

  • Space categories
  • Rates
  • Products

Which options should I select in the Reservit Mews Marketplace integration?

  1. In Mews Operations, go to the main menu > Marketplace > My subscriptions.
  2. Click Edit on the Reservit integration.
  3. Under Enabled operations, select:
    • Upload availability
    • Upload rates
    • Upload restrictions
    • Download reservations
    • Push occupancy-based prices
  4. Do not select Change password unless instructed.
  5. Under Options, click to select Create company and travel agency profiles.
  6. Click Save.

Common setup mistakes
You must follow specific naming conventions in Mews to ensure smooth syncing with Reservit. For example:

  • Create a city tax product named citytax.
  • Use the term dîner étape for predefined packages if required by your contract.

If these terms are not set up correctly, the integration may fail to apply tax or product mappings.

Send mapping information to Reservit

  1. In Mews Operations, go to the main menu > Marketplace > My subscriptions.
  2. Locate the Reservit integration and click Edit.
  3. Copy the Channel manager code.
  4. Send it to [email protected] or [email protected] if your property is in Canada.
  5. Reservit pulls the mapping information and instructs you how to complete mapping.

If you use age categories

This step is optional. Complete it only if you want reservations to include age category information.

Follow the steps in the article here.

Map companies and travel agency contracts (optional)

This step is optional. Complete it only if you want to assign reservations to a company.

Follow the steps in the article here.

 

Step 3: Test the integration

Test the integration using a small date range to confirm correct setup.

 

Step 4: Enable the integration

Enable the integration after successful testing.

This completes the connection and configuration of the Reservit channel manager integration in Mews Operations.

 

You can learn about troubleshooting channel manager errors here.

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