If you have problems with your terminal's Wi-Fi connection you can go through the following steps to check and restore your terminal's Wi-Fi connection. 

In this article you can learn about the following solutions for restoring your terminal's Wi-Fi:

• Step 1: Check your Wi-Fi router connection
• Step 2: Restart the terminal Wi-Fi
• Step 3: Reset your Wi-Fi 

Step 1 Check your Wi-Fi router connection

You can do this by trying to connect the Wi-Fi network you want to connect to your terminal, to a different device, such as your phone or laptop.

• If the Wi-Fi router doesn't work properly with a different device, ask your IT department to resolve the issue.
• If the router is active but the terminal is not connecting to the Wi-Fi, proceed to the next step. 

Step 2: Restart the terminal Wi-Fi

1. On your terminal press 9 and then the green button..
2. Enter the PIN code for the Admin menu and press the green button. To know how you can find your PIN click here.
3. Click Network > Wi-Fi.
4. Make sure to enable Wi-Fi, and select your desired Wi-Fi network.
5. Enter your Wi-Fi password linked to the router.

Step 3: Reset your Wi-Fi 

1. On your terminal press 9 and then the green button..
2. Enter the PIN code for the Admin menu and press the green button. To know how you can find your PIN click here.
3. Click Network > Wi-Fi > Wi-Fi-reset and select the option. Wait for the terminal to reboot.
4. On your terminal press 9 and then the green button..
5. Enter the PIN code for the Admin menu and press the green button.
6. Click Network > Wi-Fi.
7. Enable Wi-Fi. The terminal starts scanning for available networks.
8. Select the desired network, and enter your Wi-Fi password.