Receive reservations using SmartHOTEL channel manager for Mews Operations

The SmartHOTEL channel manager integration enables you to distribute your property's rates and availability on a global scale, directly from Mews Operations. With its bidirectional functionality, this integration ensures that both availability and reservations are managed and updated in real-time between Mews Operations and SmartHOTEL, offering a cohesive and efficient booking management experience.

 

Note: 

• If you're already live with Mews, Mews does not configure the entire channel manager integration for you. If you have any problems fixing the mapping errors within Mews Operations, contact the Mews support team to help you troubleshoot.
• Make sure to purchase SmartHOTEL before connecting this integration.

 

 

You can learn more about SmartHOTEL here.

In this article, you can learn how to receive reservations in Mews Operations through the SmartHOTEL integration:

 

• Step 1: Connect and configure the SmartHOTEL integration
• Map companies and travel agency contracts (optional)
• Step 2: Send mapping information to SmartHOTEL
• Step 3: Test the integration
• Step 4: Enable the integration

 

 

Step 1: Connect and configure the SmartHOTEL integration

To connect and configure the SmartHOTEL integration, complete steps 1 – 3 in the article here.

 

Map companies and travel agency contracts (optional)

This step is optional. You should complete this only if you want to assign reservations received from the channel manager to a company in Mews Operations.

 

For each travel agency profile, you want to map, complete the steps in the article here.

 

Step 2: Send mapping information to SmartHOTEL

1. In Mews Operations, go to the main menu   > Marketplace > My subscriptions.
2. Locate the SmartHOTEL integration and click Edit to go to the settings. 
3. Find and copy the Channel manager code. Note: SmartHOTEL refers to this code as a "connection token."
4. Send this to SmartHotel support at [email protected] 

 

SmartHOTEL support pulls the Mews Operations mapping information to SmartHOTEL and instructs you on how to complete the mapping in SmartHOTEL. Once complete, you can continue to the next step.

 

Step 3: Test the integration

Testing the integration allows you to check whether you configured the integration correctly. You can test this with a small set of reservations for the next 7 days.  

 

To test the integration, complete step 4 in the article here.

 

Step 4: Enable the integration

To enable the integration, complete step 5 in the article here.

 

This completes the connection and configuration of the SmartHOTEL channel manager integration from the Mews Marketplace.

 

SmartHOTEL provides real-time updates of your properties rates and availability across multiple channels. Now you can start receiving reservations in Mews Operations from the SmartHOTEL channel manager integration.

 

You can learn about troubleshooting channel manager errors here.