If your Mews Terminal displays the pending icon, it means the terminal has data unsent to Adyen. The most likely cause is that the terminal is not connected to the network.
You should check your network connection. If this doesn't resolve the issue, access the Mews Digital Assistant in Mews Operations.
You can learn more about troubleshooting Mews Terminals here and in the troubleshooting section here.
Was this article helpful?
Related Articles
Why is a payment still in pending status after I canceled it on the Mews terminal? 11.92KNumber of Views Device Commands stuck on Pending or Cancelled 13.87KNumber of Views Why is the status of a new employee account 'Pending'? 5.74KNumber of Views Troubleshooting Mews Terminal: Common turn-on issues and solutions 16.97KNumber of Views How to connect your Mews Terminal S1 to the Mews Terminal integration 38.83KNumber of Views