Receive reservations using the Amadeus iHotelier channel manager integration for Mews Operations

Mews Marketplace

The Amadeus iHotelier channel manager integration provides global distribution of your properties' rates and availability, direct from Mews Operations. You can set up this integration in Mews Operations and update rates, availability, and restrictions in Amadeus iHotelier, to receive reservations in Mews Operations. This channel manager is a two-way connection, meaning that Mews Operations manages availability, rates, and restrictions, while Amadeus iHotelier pushes reservations into Mews Operations. 

You can learn more about the Amadeus iHotelier integration here.

Some things to know before you set up Amadeus iHotelier for Mews Operations: 

 

Note: 
  • You need to have already signed a contract with Amadeus iHotelier.
  • You need your mapping table and a date for testing.
  • If you want to enable reservation synchronization, you need to sign up for it and enable it in Amadeus iHotelier before you connect the integration in Mews.
  • Your Mews property and Amadeus iHotelier need to be in the same pricing environments. For example, if a property is in gross pricing in Mews, make sure Amadeus iHotelier setup allows for gross price updates.
  • If you're already live with Mews, Mews does not configure the entire channel manager integrations for you. If you have any problems fixing the mapping errors within Mews, contact the Mews support team to help you troubleshoot.

In this article you can learn about the following steps to set up the Amadeus iHotelier integration:
 

 

Step 1: Connect Amadeus iHotelier

  1. To connect Amadeus iHotelier, complete step 1 in the article here.
  2. Go to the main menu Mews Operations Menu Icon  > Marketplace.
  3. Under Categories, click Distribution.
  4. Locate the Amadeus iHotelier integration, then click Edit to go to the settings.
  5. In the Channel manager code field, enter your Property ID Business Number, which you can find in the Amadeus iHotelier mapping table.
  6. Enter the same number in the Username field.
  7. In the Password field, enter C0nn3ct + the number from the Channel manager code field. For example, if your channel manager code is 92551, enter C0nn3ct92551.

 

Note: Enable the integration only after you configure everything and complete the testing with the channel manager in step 3.

 

Step 2: Configure Amadeus iHotelier

    To configure the Amadeus iHotelier integration, complete steps 2 – 3 in the article here.
     
     

    Map companies and travel agency contracts (optional)

    This step is optional. You should complete this only if you want to assign reservations received from the channel manager to a company in Mews Operations.

     

    For each travel agency profile, you want to map, complete the steps in the article here.

     

    Step 3: Test the integration

    Testing the integration allows you to check whether you configured the integration correctly. You can test this with a small set of reservations for the next 7 days.  

    To test the integration,

    1. Complete step 4 in the article here.
    2. Contact Amadeus iHotelier support, so they can perform the final test and ensure that reservations are being downloaded from Mews Operations.
     

    Step 4: Enable the integration

    To enable the integration, complete step 5 in the article here.

     

    This completes the connection and configuration of the Amadeus iHotelier channel manager integration from the Mews Marketplace.


    You can learn about troubleshooting channel manager errors here.
     
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