How to search for guest dietary requirements in the Mews POS Android application

If you are using Mews POS with Mews Operations, Mews POS displays guest dietary requirements from Mews Operations when you select a room while seating a guest. Staff enter dietary requirements into the customer profile within Mews Operations when they interact with guests. Then, Mews POS accesses and displays this information when staff open a new order for that guest and select their room. Searching for dietary requirements lets you provide appropriate service and helps you understand the needs and preferences of your guests.

 

To search for guest dietary requirements in the Mews POS Android app:

1. Tap an empty table, this opens the Table details screen.
2. Tap Open order for table.
3. Under Covers: Enter the number of people  at the table.
4. Tap Select a room.
   
   

 

5. In the Find a room search field, enter the guest’s name, the room name or room number, then tap Search. Note: You can also tap Scan guest’s key card and tap the guest’s keycard on your device. You can learn more about this option and how to enable it here.  
6. Tap the correct guest, then tap Continue.
7. Mews POS displays the follow information:

• Room: The room name or number for the guest.
• Guest name: The name of the guest.
• Dietary Requirements: The system displays any dietary requirements from the customer profile in Mews Operations.
• Classifications: The system displays any classifications you assign to the customer within Mews Operations.

 

8. Tap Done.
9. Tap Save.

 

Note: You can tap  on the table order to see more classifications.

This provides information on guest dietary requirements.  You can view the guests’ requirements and classifications on the  table order at any time.

 

 

 

 

You can learn more about charging an order to a room here.