How to track and manage background jobs across your properties in Mews Multi-Property

Background jobs are actions that run across multiple properties in the background, such as assigning central services or linking local services to a central service. As a revenue manager or administrator, you track and manage these jobs to monitor progress and catch failures early. This means you can complete large-scale changes across your entire portfolio without checking each property individually. You access and manage these jobs in Mews Multi-Property.

In this article, you can learn how to:

• Track background jobs across your properties
• Retry failed job items

Track background jobs across your properties

In Mews Operations, from a Mews Multi-Property profile:

1. Go to the main menu > Services.
2. Click
3. In the Background jobs side-window, optionally, filter the results:
   1. Click next to Job name, Triggered by, or Status to filter the results.
   2. Enter text into the search box to filter the results.
4. Review the list of jobs in the table to check their status:
   • Pending: The job has not started yet.
   • Running: The job is in progress.
   • Completed: The job finished successfully.
   • Failed: The job did not complete successfully.

 

5. Click Job name to view details. You can see:
   • Property: The property the job relates to.
   • Status: The current status of the job.
6. Optionally, click a tab to filter by status:
   • Completed: View completed jobs.
   • Failed: View failed jobs.
   • Pending: View pending or running jobs.

Retry failed job items

1. From the Background jobs side-window, click a job displaying the status Failed.
2. Review the error message for each failed job item.
3. Resolve the issue based on the error description, for example, correct mismatched settings. Note: You need to resolve the underlying issue before retrying failed job items.
4. Click X to return to the Background jobs side-window.
5. Click Retry next to the failed job item.

This tracks and manages your background jobs across your properties in Mews Multi-Property.